What are the responsibilities and job description for the Eligibility Specialist position at Unified Group Inc?
ELIGIBILITY SPECIALIST
Unified Group Services is a full-service third-party administrator (TPA) for self-insured group health plans. We're dedicated to providing excellent customer service and the flexibility our customers desire in administering employee benefit plans.
Unified Group Services has a reputation for excellent customer service in the marketplace.
The Eligibility Specialist is responsible for entering employee eligibility information into our Claims software. Information provided to this department is for our customer's new hires, terminations, new dependents, name changes, etc. Phone calls are also taken when a customer or the customer's employee calls to report a change in status, address change, birth, etc., which requires the software system to be updated with the new information. Therefore, this essential job function requires the employee to work inside the office. This very fast-paced position requires the majority of the day performing data entry. Attention to detail is critical, and a pleasant attitude and being a good team player are vital. Overtime may be required during the open enrollment season of Dec., Jan., and Feb. As with any job, there may be other tasks assigned when necessary.
KNOWLEDGE, SKILLS, & ABILITIES :
- Must be detail-oriented with the ability to manage work independently.
- Analytical and math skills are essential.
- Excellent customer service skills with internal and external contacts who desire to exceed customer expectations.
- Ability to work well under pressure and multi-task.
- Excellent troubleshooting skills.
- Excellent oral and written communication skills.
- Ability to work with a diverse group of people professionally and effectively.
- Good organizational skills.
- Self-motivated.
- Polite, courteous, and professional phone skills.
- Excellent attendance.
EXPERIENCE / TRAINING :
HOURS REQUIRED : 40 per week - Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m. (Onsite)
PAY BASIS : Hourly
BENEFITS :
Unified Group Services offers an excellent benefits package including
OTHER REASONS TO WORK HERE :
This is an in-the-office position. We are located just off I-69 Exit 226.
Unified Group Services is an Equal Opportunity Employer.