Receptionist

Unified Group Services is a full-service third-party administrator (TPA) for self-insured group health plans. We're dedicated to providing excellent customer service and the flexibility our customers desire in administering employee benefit plans.

Unified Group Services has a reputation for excellent customer service in the marketplace, and this position is crucial to continuing that status.

Job Summary:

The Receptionist is required to kindly and professionally answer a high volume of phone calls, determine the purpose of callers, and forward calls to the appropriate personnel and departments, direct guest communication, and assist with processing incoming mail. Tasks include answering the telephone, processing the mail, and performing clerical duties.

Job Qualifications:

• High school diploma or G.E.D.
• Previous reception or call center experience recommended.
• Possess good language skills using proper grammar and diction.
• Polite, courteous, and professional phone skills.
• Legible handwriting.
• Ability to open, sort, date stamp, and distribute the mail.
• Familiarity with word processing programs.
• Excellent attendance
• Willingness to attend training workshops on customer service/computer skills as necessary.

Essential Functions:

• Perform telephone functions: answer phones, take messages, maintain voice mail, and record voicemail messages.
• Assist with daily mail functions: open, date stamp, sort, and distribute.
• Greet guests and direct them accordingly.
• Type letters, envelopes, and other documents when necessary.
• File as needed.
• Assist other areas or departments as needed.
• Performs special projects and other reasonably related tasks that may be assigned.

Hours Required: 40 per week - Monday through Friday, 8:00 a.m. to 5:00 p.m.

Pay Basis: Hourly

Benefits:

Unified Group Services offers an excellent benefits package including:

• Medical, dental, and vision insurance
• Matching 401K plan
• Life insurance
• Short- & long-term disability
• Student loan debt payments
• Vacation and PTO time
• Health Clinic
• Sponsored wellness programs.

Other Reasons to Work Here:

• Family-oriented, positive work environment
• Weekends off
• Voluntary overtime during peak season
• Recently voted one of the Best Places to Work in Indiana!

This is an in-the-office position. We are located just off I69 Exit 226.

Unified Group Services is an Equal Opportunity Employer.