Radio Technician

Job Description

Job Description

JOB SUMMARY :

Under the direction of the Radio Shop Supervisor, oversees, plans and performs the installation, maintenance and operation of the UPD radio system, mobile data computers, communications radio equipment and telephone equipment wiring, frequency monitors, and electronic communication equipment, radio modems, portable radios, mobile radios, VHF / UHF radio systems, mobile / cell phone equipment and other equipment‑associated with the technical and operational systems of the Organization. Assists in the planning of future radio system development and updating master plan. Installs and monitors Secure Access (NetMotion) licenses for network connection on all MDT's. Audits licenses for correct licenses numbers. Interacts with other departments, consultants, engineers and contractors regarding equipment usage, purchases and updates. Works with other UPD departments on radio system issues. Performs a variety of administrative work as well as technical duties. Maintains comprehensive records. This is a highly skilled position requiring technical and operational abilities and knowledge.

Provides essential connectivity and operational support for the UPD network. Basic skills, knowledge, and experience are utilized to install hardware and software, to diagnose basic problems, and to affect corrective actions at times with the assistance of more experienced professionals.

ESSENTIAL FUNTIONS :

Radio duties include, but are not limited to :

• Responsible for and provides supervision, direction and coordination in the operation, maintenance, installation and repair of all department communication systems. Ensures that equipment maintenance is performed as necessary. This includes the 700 / 800 MHZ radio system, VHF / UHF radio systems, mobile data computers, non- mobile data laptops, microwave systems, radio modems, portable and mobile radios, cameras, mobile phones, mobile data (MiFi) as well as any future technology adopted by the Organization.
• Responsible for maintaining various records, manuals, schematic diagrams and software pertaining to all communications systems. Renews existing Federal Communication Commission (FCC) radio licenses and obtains new equipment licenses as needed.
• Uses complex test equipment to perform routine, preventative and emergency maintenance on all radio equipment used by the department, such as portable and mobile radios, radio modems, mobile data terminals, radio consoles, radio site base station equipment, microwave equipment and video security equipment. Assists in maintaining all mountain site equipment and facilities.
• Programs and tests all portable and mobile radio and radio modems using laptop or desktop computers and software. Repairs equipment and / or sends out for factory level repair. Oversees repairs and maintenance of other equipment in the Communications Center including recording equipment and UPD equipment.
• Provides computer hardware and software technical support to field officers. Responds to and reviews reported problems and / or requests for service on radios, vehicles, mobile data computers, MiFi's, cell phones and other designated equipment. Coordinates repairs or makes minor hardware repairs on site.
• Coordinate, operate and maintain all mobile communications vehicles, such as the Command Post, SWAT van and Communications van. Establish land line phone service to vehicles during emergencies. Respond to emergency call out situations involving radio communications. Troubleshoots and resolves problems. Subject to call-outs and available for Department emergencies such as hostage, SWAT, etc. call outs.
• Develops and performs training for department personnel in the use of all equipment.
• Makes recommendations for purchase of new or special purpose equipment as needed. Responsible for issuing equipment. Responsible for maintaining inventory data bases for all issued equipment, equipment repairs, and tracking for equipment sent out for repairs.
• Assists in development of long range plans for all systems, as needed for future planning and department growth.
• Plans, coordinates, prioritizes and supervises projects involving all technological systems in the department. Coordinates the upgrade of radios and computers throughout the Department. Makes recommendations for the purchase and distribution of materials needed for maintenance and repair on all assigned systems. Researches, recommends and maintains inter-local agreements and contracts with vendors. Receives and acts upon complaints from department personnel and vendors regarding the equipment. Involved with user groups and coordinates training with other department units.
• Serves on various county and state committees as assigned. Attends planning meetings. Represents the Department as a member of Associated Public Communications Officers (APCO) at functions, seminars, and meetings. Works with engineers, vendors and contractors regularly to provide key information and specifications for systems. Schedules and oversees contractor work.
• Assumes the logistics position for disaster and crisis planning, response and recovery for the Department during unusual occurrences. Confers with other statewide public safety logistical partners to coordinate unusual occurrence planning, and recommends and identifies future system design and hardware configuration needs. Oversees the efficient operation of resources during major incidents and natural disasters.
• Performs other related duties as required.

I.T. duties include, but are not limited to :

EXPERIENCE / EDUCATION REQUIREMENT :

KNOWLEDGE, SKILLS AND ABILITIES

Preferred knowledge of :

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

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