What are the responsibilities and job description for the Entry-Level Account Manager position at Unified Solutions & Partners?
We specialize in high-quality auto glass repairs, including windshield replacements and chip repairs. We pride ourselves on delivering exceptional service and ensuring our customers are always satisfied. As we continue to grow, we're looking for an enthusiastic and customer-focused individual to join our team as an Entry Level Account Manager.
Entry Level Account Manager Overview:
As an Entry Level Account Manager, you will play a role in both sales and customer service. You’ll work directly with customers to schedule services, provide quotes, and ensure their needs are met with professionalism and a positive attitude. The Entry Level Account Manager’s primary responsibilities will include managing customer accounts, handling in-person consultations, and contributing to our sales efforts.
Entry Level Account Manager Responsibilities:
- Provide excellent in-person customer service, explaining services and answering questions about auto glass repair and replacement.
- Process customer orders, schedule appointments, and manage service delivery.
- Build and maintain strong relationships with new and existing customers.
- Conduct in-person inspections and offer solutions tailored to the customer’s needs.
- Collaborate with other Entry Level Account Managers and the repair team to ensure timely and efficient service delivery.
- Handle customer inquiries, complaints, and follow-ups with a focus on customer satisfaction.
- Maintain accurate records of customer interactions and sales activities.
Entry Level Account Manager Qualifications:
- High School Diploma or equivalent.
- Previous customer service, account management, or sales experience preferred.
- Strong communication and interpersonal skills.
- Positive attitude and ability to work independently or as part of a team.
- Ability to work in a fast-paced environment.
- Basic knowledge of auto glass or willingness to learn is a plus.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Salary : $50,000 - $65,000