What are the responsibilities and job description for the Patient Care Representative position at Unified Therapy Services?
Unified Therapy Services is hiring a Patient Care Representative
This is a full time position that will work at the front desk of the clinic.
Essential Duties and Responsibilities:
- Verifying insurance benefits for patients
- Posting billing charges from therapists
- Posting patient payments and scheduling patients
- Schedule and rescheduling appointments for multiple providers
- A friendly face to greet parents and patients entering organization
- Answer multi-line telephone, screen, and direct calls
- Faxing and receiving physician orders
- Reviewing new evaluation paperwork
- Setting up new referrals
- Receive insurance information and make copies of card
- Prepare letters and documents
- Schedule meeting times for staff and management
- Compile and record medical charts, reports, and correspondence
Education and Experience
- High school diploma
- Scheduling appointments
- Insurance verification
- Proficient in Microsoft Office programs
Skills:
- Excellent customer service
- Ability to multi-task and attention to detail
- Ability to work in a fast-paced environment
- Excellent communication skills (written and verbal)
- Professional personal presentation
- Basic conflict resolution skills
- Organizing and planning
- Initiative
- Reliability
Job Type: Full-time
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Gym membership
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
