What are the responsibilities and job description for the Front Desk Receptionist/Scheduler position at Unified Women's Healthcare?
The right person for this position enjoys interacting with patients, working as part of a team, is reliable, honest and ready to join a growing OBGYN facility.
Job Responsibilities:
- Warmly welcome patients and visitors in person or on the telephone.
- Assist patients in completing all necessary forms and documentation
- Keeps patient appointments on schedule by moving through the appointment process
- Comforts patients by anticipating anxieties and concerns, ie communicating wait times
- Politely answering patient questions whether in person or over the phone.
- Transferring calls as required
- Preserving the reception area in a clean and neat state.
- Accurately maintaining patient accounts by obtaining, recording, and updating personal and financial information.
- Being comfortable reviewing insurance benefits with patients and collecting copays/coinsurance/deductible responsibilities.
- Verifying patient insurance eligibility and obtaining prior authorization as needed.
- Maintains business office inventory and equipment by checking stock to determine inventory level and anticipating needed supplies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures.
- Consistently creating a positive work environment by being team-oriented and patient focused.
Medical Receptionist Qualifications / Skills:
- Multi-tasking
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Professionalism
Requirements:
- Minimum 1 year of experience in Medical Receptionist role, required.
- Bilingual speaker (Spanish and English) is a plus!
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative and planning skills.
- Ability to work under pressure.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication and IT skills.
- Passionate about healthcare excellence and customer service.
Work Remotely
- No
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Medical Specialty:
- Ob/Gyn
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $16
