What are the responsibilities and job description for the Front Desk Receptionist position at Unified Women's Healthcare?
The right person for this position enjoys interacting with patients, working as part of a team, is reliable, honest and ready to join a growing OBGYN facility.
Job Responsibilities:
- Warmly welcome patients and visitors in person or on the telephone.
- Assist patients in completing all necessary forms and documentation
- Keeps patient appointments on schedule by moving through the appointment process
- Comforts patients by anticipating anxieties and concerns, ie communicating wait times
- Politely answering patient questions whether in person or over the phone.
- Transferring calls as required
- Preserving the reception area in a clean and neat state.
- Accurately maintaining patient accounts by obtaining, recording, and updating personal and financial information.
- Being comfortable reviewing insurance benefits with patients and collecting copays/coinsurance/deductible responsibilities.
- Verifying patient insurance eligibility and obtaining prior authorization as needed.
- Maintains business office inventory and equipment by checking stock to determine inventory level and anticipating needed supplies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures.
- Consistently creating a positive work environment by being team-oriented and patient focused.
Medical Receptionist Qualifications / Skills:
- Multi-tasking
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Professionalism
Requirements:
- Minimum 1 year of experience in Medical Receptionist role, required.
- Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding.
- Bilingual speaker (Spanish and English) is a plus!
- Familiarity with a multi-line phone systems.
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative and planning skills.
- Ability to work under pressure.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication and IT skills.
- Passionate about healthcare excellence and customer service.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Application Deadline: 11/22/2021
Salary : $15 - $16
