What are the responsibilities and job description for the Customer Service Representative / Inside Sales position at Unilock?
Unilock, North America’s leading manufacturer of premier Architectural Concrete Paving Stones and Engineered Retaining Wall Systems, has an immediate opening for a Customer Service Rep / Inside Sales in our Rittman, OH, facility.
Join the industry leader and a winning team by becoming part of a company that has worldwide recognition and stability.
You can expect:
- $1000 Retention Bonus
- Above average earnings
- Paid Time Off
- Semi-annual Performance Incentive Bonus Plan
- Advancement - Opportunities for pay increases and promotions for high-performers
- 401(k) Plus Company Match
- Generous Profit Sharing
- Medical/ Dental/ Vision within 30 days of your date of hire
- Life Insurance, Short-Term & Long-Term Disability – Company Paid
- A safe and health-conscious work environment with ongoing training and support for all team members.
Duties & Responsibilities
- Demonstrate a passion for excellence with respect to treating and caring for customers while having a can-do attitude along with a willingness to help at all times
- Highly developed sense of integrity and commitment to customer satisfaction, greet by name, create account ownership, be responsive and timely, and display a caring attitude
- Strong decision making and analytical abilities
- Strong detail-oriented and communication/listening skills
- Perform daily office responsibilities to maintain efficient operation of the office
- Ability to communicate clearly and professionally, both verbally and in writing
- Assist with completion of special projects
- Work well in a team environment as well as independently
Requirements
- Must be enthusiastic and have a positive attitude with an outgoing personality
- Demonstrate excellent attention to detail while multi-tasking in a fast-paced environment
- Exhibit professional and courteous etiquette in all situations
- Solid working knowledge of Microsoft Word and Excel and basic math equations
Benefits:
- Retention Bonus Program
- Paid year-end bonus and financial incentives
- Paid Time Off
- Paid Christmas Break
- 401(k) matching
- Health, Dental, Vision, Life Insurance
#inhpOH
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