What are the responsibilities and job description for the Call Center Representative position at Unilux Brand?
Job Description
Job Description
Description
Location : Jersey City, NJ
Company : Unilux Brand
Job Description :
Unilux Brand is hiring an enthusiastic and customer-oriented Call Center Representative to join our team in Jersey City, NJ. This role involves providing exceptional support to customers, handling inquiries, and ensuring satisfaction through clear and effective communication.
Key Responsibilities
- Handle inbound and outbound calls professionally
- Address customer inquiries and resolve complaints effectively
- Provide accurate information about products and services
- Maintain records of customer interactions and transactions
- Collaborate with other departments to address client needs
Skills, Knowledge and Expertise
Benefits