Demo

Call Center Representative

Unilux Brand
Jersey, NJ Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/18/2025

Job Description

Job Description

Description

Location : Jersey City, NJ

Company : Unilux Brand

Job Description :

Unilux Brand is hiring an enthusiastic and customer-oriented Call Center Representative to join our team in Jersey City, NJ. This role involves providing exceptional support to customers, handling inquiries, and ensuring satisfaction through clear and effective communication.

Key Responsibilities

  • Handle inbound and outbound calls professionally
  • Address customer inquiries and resolve complaints effectively
  • Provide accurate information about products and services
  • Maintain records of customer interactions and transactions
  • Collaborate with other departments to address client needs

Skills, Knowledge and Expertise

  • High school diploma or equivalent
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in data entry and computer systems
  • Benefits

  • Comprehensive health, dental, and vision coverage
  • Paid time off, including vacation and sick leave
  • Retirement savings plan with employer contributions
  • Employee wellness programs and mental health support
  • Professional training and development opportunities
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