What are the responsibilities and job description for the Call Center Representative position at Unilux Brand?
Department: Unilux Brand
Location: Dallas, TX
Compensation: $17.00 - $26.00 / hour
Job Title: Call Center Representative
Location: Dallas, TX
Company: Unilux Brand
Job Description:
Unilux Brand is hiring an enthusiastic and customer-oriented Call Center Representative to join our team in Dallas, TX. This role involves providing exceptional support to customers, handling inquiries, and ensuring satisfaction through clear and effective communication.
Key Responsibilities
- Handle inbound and outbound calls professionally
- Address customer inquiries and resolve complaints effectively
- Provide accurate information about products and services
- Maintain records of customer interactions and transactions
- Collaborate with other departments to address client needs
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in data entry and computer systems
- Comprehensive health, dental, and vision coverage
- Paid time off, including vacation and sick leave
- Retirement savings plan with employer contributions
- Employee wellness programs and mental health support
- Professional training and development opportunities
Salary : $17 - $26
