What are the responsibilities and job description for the Parts Counter Person position at UNION AUTO PARTS?
Auto Parts Inside Sales
Summary:
Our Commercial sales people are responsible for utilizing an abundance of resources to acquire products that meet our commercial customers’ needs correctly and in a timely manner. They are also responsible for providing exceptional Customer Service, and maintaining expert knowledge on parts. Pay is dependent on experience. PLEASE APPLY IN PERSON, 1739 Veterans Drive Southaven, MS.
Responsibilities:
- Respond to phone calls from Commercial Customers seeking to purchase automotive parts
- Responsible for supporting Commercial accounts by acquiring parts, providing follow ups, and working with store personnel to ensure timely service delivery
- Respond to customer complaints, concerns, and inquiries in a timely and professional manner
- Maintain records and process returns for Commercial customers
- Assist with resolving returns, invoice and additional billing related issues
- Assist with sales and information calls to existing and potential Commercial customers
- Performs other duties as assigned
Requirements:
- High School Diploma or equivalent (GED)
- Strong knowledge of automotive parts and repair
- 1-3 years of experience working with Commercial Customers in the Auto industry preferred
- Excellent communication skills, decision making abilities, and excellent selling skills
- Ability to work a flexible schedule to meet the business needs
- Ability to work independently or with team members on joint projects
- Ability to effectively manage change in a fast-paced, multi-tasking environment
- ASE (Automotive Service Excellence) certifications are a plus
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $12 - $15
