What are the responsibilities and job description for the Teller and Customer Service Specialist position at Union Bank & Trust Company?
Job Description:
As a Teller and Customer Service Specialist, you will be responsible for serving customers and non-customers, providing exceptional customer service, and processing various transactions. Your key duties will include:
Required Skills and Qualifications：
As a Teller and Customer Service Specialist, you will be responsible for serving customers and non-customers, providing exceptional customer service, and processing various transactions. Your key duties will include:
- Processing financial transactions accurately and efficiently.
- Providing answers and assistance to customer inquiries and concerns.
- Cross-selling other bank services to enhance customer relationships and meet management's goals.
- Maintaining knowledge of products, fees, and policies to offer relevant suggestions.
- Demonstrating compliance with bank regulations and adhering to company policies and laws.
Required Skills and Qualifications：
- High school diploma or equivalent.
- Cash handling experience is preferred.
- Accuracy and attention to detail.
- Previous sales and customer service experience is preferred.
- Effective communication skills to promote Union Bank's customer service philosophy.
- Basic math skills and proficient computer skills.
- Ability to work independently and exercise good judgment.
