Student Services Generalist (2 Positions)

Union County College is a public comprehensive community college providing quality, affordable, accessible educational programs that serve the greater Union County region. It is the oldest of New Jerseys 19 Associate Degree Colleges, serving both career-minded and transfer-oriented students since 1933. The College enrolls almost 30,000 credit, non-credit and continuing education students and is accredited by the Middle States Commission on Higher Education. Many programs lead to the Associate in Arts, Science and Applied Science degrees. Campus : ElizabethGeneral Description : The Generalist is responsible for advising and guiding participants to sustain successful participation in the Union College / Center for Economic & Workforce Development Programs. The Generalist will be responsible but not limited to facilitate applications, recruiting, assessment, counseling, registration, and placement through personal contact and follow through with the prospective student as she / he proceeds through the intake process. Reports directly to the CEWD Director.Characteristics, Duties and Responsibilities : - Guide and counsel participants in Union College / Center for Economic & Workforce Development educational, training, and supportive / work programs.- Identify client supportive service needs.- Develop individual educational and career plans for students based on student interest, academic levels, and career assessment.- Orient and counsel all supportive work program referrals and place into assigned program- Counsel participants in the proper work attitude and attempt to stimulate positive efforts towards employment.- Participate in the pre-intake and post-intake processes.- Prepare and maintain necessary records and files on recruitment, assessment, enrollment, counseling, and job placement.- Develops a student Individual Employment and Education Plan ( IEEP ) to address educational and career plans for students based on student interest, academic levels, and career assessment.- Perform liaison duties with cooperative agencies and programs.- Respond to all program related requests.- Maintenance of logs and databases essential to CEWD functionality.- Accept all other assignments which support Center for Economic & Workforce Development realize contractual goals.- Develops and implements client outreach initiatives, including but not limited to, presenting at client orientations and the Union County American Job Centers, attend partner events to promote programs, and through social media campaigns.- Advises participants in the proper work attitude and attempt to stimulate positive efforts towards employment.- Participates in the pre-intake and post-intake processes.- Monitors weekly attendance and participation of students.- Maintains records of students served and services provided. Implements periodic employment "Retention" workshops designed to reduce attrition for employed students.- Prepares and maintains necessary records and files on recruitment, assessment, enrollment, advising, and job placement.- Initiates and conducts post-advising and post-employment sessions.- Performs liaison duties with cooperative agencies and programs.- Responds to all program related requests.- Initiates and supports CEWD recruitment efforts for all programs.- Reads, interprets, and communicates College and CEWD policies and procedures.- Recommends improvements in department procedures. Collaborates with other staff / administrators / instructors to identify needed improvements in procedures and communication.- Other duties as assigned which help CEWD realize contractual goals.Education Requirements : Bachelor's degree required.Experience : - Experience working in Workforce Development programs.Competencies and Skills Required : - Experience working in Workforce Development programs.Physical Demands and Work Environment : - This position's duties are normally performed in a typical interior / residence work environment, based on the activity scheduled.- Some physical effort required; however, the employee must occasionally lift and / or move up to 25 pounds.- No or very limited exposure to physical risk.- Some travel required.Union County College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services. Union County College is an EEO / AAP Employer / Protected Veteran / Disabled Disclaimer : This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Union County College offers a competitive compensation package and salaries that are commensurate with experience and qualifications. The following benefits are also provided : Medical benefits and pension plan offered through the State of NJ; Dental and vision benefits; Vacation days based on accrual system; Ten paid holidays and three floating holidays that are determined by the College; Tuition remission for employee, spouse, and eligible children for credit and non-credit courses; and Tuition reimbursement for approved degree programs at an accredited college or university.