Social Work Division Manager

The Social Work Division Manager, under limited supervision, performs supervisory and managerial work in directing social work programs in a medium to large county department of social services. Work involves the supervision of a range of adult, family, and children's services programs with direct involvement in operational matters as well as short and long-range planning of program services. Employee evaluates quality of services and ensures compliance with standards; and provides major input on organizational changes, personnel, and budget issues. Work is performed independently under the agency director's supervision and may include acting in the director's absence. Work may include development of alternate sources of funding, inter-agency agreements, and contracts. Employee serves on local and State planning committees and policy review groups although the agency director usually represents the agency in the community and with local officials depending on the sensitivity of the issue.

Plans with unit supervisors to ensure delivery of services, allocation of staff and other resources.
 
Coordinates with other divisions in the agency and organizations within the community.
 
Provides input into the agency's planning process, serving as a member of the management team and/or executive committee.
 
Serves on State and regional committees to provide input on developing new policies and procedures.
 
Confers with unit supervisors on issues that impact on program goals, objectives, policies, and the delivery of services.
 
Recommends changes in organization, work flow, and new programs to agency director.
 
Delegates daily operational issues to program supervisors.
 
Recommends budgetary needs to agency director for services and programs based on input from unit supervisors and analysis of reports and information; justifies budget to agency director and may assist in explaining to local boards; and monitors expenditures.
 
Ensures that supervisors provide necessary on-the-job training and arranges for training by State staff and other professionals and provides orientation to new employees.
 
Ensures compliance with county, state, and federal laws, regulations and policies as well as professional ethics through discussions with supervisors and staff, community professionals, and State officials.
 
Reviews quality and quantity of work by analyzing information gathered in conferences with supervisors and staff and reviews of case records, reports, and statistical data.
 
Confers with unit supervisors regarding initial actions, approves oral warnings but usually makes recommendations on written warnings and dismissals to agency director.
 
Recommends hiring of supervisors to agency director and evaluates performance of supervisors through written and verbal appraisals.
 
Maintains high-quality communication and interacts with other County Agencies, co-workers, and the general public.
 
Stays abreast of changes in operating philosophies and policies of the County and continually reviews department policies in order to ensure that any changes in County philosophy or practice are appropriately incorporated. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and County.
 
Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all County and department matters affecting them and/or of concern to them.
 
Develops and maintains cooperative and courteous relationships with division employees, staffers and managers in other divisions, representatives from organizations, and the general public so as to maintain good will toward the division and project a good division image.
 
Works with other County officials and management to select and recommend employment of personnel for the department who are qualified both technically and philosophically to meet the needs of the department and the County.
 
Knowledge of social work principles, techniques, and practices and applications to casework and community problems.
 
Knowledge of social and economic factors in the community, and local agencies and resources.
 
Knowledge of the laws, regulations, and policies which govern social services programs.

After hours and weekend work may be required
 
Performs other related duties as assigned.