What are the responsibilities and job description for the CSR - Customer Service Representative - Teller position at Union Federal Savings and Loan?
Union Federal Savings & Loan is seeking a permanent full-time Teller/Customer Service Representative for our East Moline branch. Candidates should be customer-focused, professional, and have a desire to facilitate accurate financial transactions and build strong relationships with customers and the community.
Union Federal offers:
- Professional workplace, office setting
- Relaxed, friendly environment
- 401(k) & 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Paid holidays
- Paid time off
Position Requirements:
- Previous banking experience is preferred
- Cash handling and customer service experience is preferred
- Strong attention to detail and problem-solving skills
- Ability to prioritize and multi-task
- Strong computer skills
- Strong communication skills
- Reliable, motivated, and organized
Duties and Responsibilities:
- Match customers with appropriate bank products and services to help meet their financial needs
- Assist with online/mobile banking products
- Take part in office opening and closing procedures
- Represent the bank in various community functions
- Process customer deposits, withdrawals, and loan payments
- Maintain accurate details of each transaction
- Balance cash drawer
- Maintain customer confidentiality
To be successful you will need:
- Strong relationship building skills
- Strong organization skills
- Ability to work independently and prioritize tasks
- Ability to follow policies, procedures, and regulations
- Ability to exercise judgment and raise questions to management
Education and Experience:
- Teller Experience – 1 year minimum or equivalent experience preferred
- High school diploma or equivalent
Union Federal is an Equal Opportunity Employer that offers paid holidays, health and dental benefits, 401(k) with employer matching, plus additional benefits.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $16