Associate or Analyst Logistics

Reference Number : 2450

Department : Loup Logistics

Closing Date : 01 / 24 / 2025

Job Level : 20 or 21

The salary range for this position is $57,375 - $107,500

Description

This job will lead customer transportation requirements by assuring prompt and courteous handling of customer inquiries and problems and coordinate resolution with transportation personnel to meet customer needs! It is important in this position to accurately document shipment movement and maintain customer correspondence and record files.

This job will be filled at the Associate, Analyst or Sr. Analyst level depending on the experience level of the successful candidate.

Accountabilities

• Set and achieve both team and individual performance standards to meet expectations and demonstrate drive and accountability
• Perform other duties as assigned
• Take a proactive, analytical approach to identify and solve problems, develop and implement plans to promote growth and profitability, manage risk, and establish alternative solutions for recurring issues in customer transportation plans
• Develop recommendations that allow for continuous improvement and increased productivity in the work area, and lead the problem resolution process for customers
• Facilitate record maintenance, complete all required reports detailing service performance, and maintain regular contact with various modes of transportation to assure proper handling of all shipments
• Initiate quality processes by documenting customer issues, generating customer requested reports, verifying and documenting accessorial events, and maintaining systematic files of forms, correspondence and records
• Communicate clearly and persuasively by assuring prompt and courteous handling of customer service inquiries and problems, coordinate resolutions with transportation personnel to meet customer needs, and explain technical information concerning value-added services and procedures in non-technical terms
• Anticipate and exceed expectations by connecting with both internal and external customers, deliver high-quality products and services, identify customer requirements for equipment supply, coordinate efforts to meet these needs, and review and update customer records

Qualifications - Required

Qualifications - Preferred

Physical and Mental Job Requirements

Work Conditions

What we offer :

The final salary of the selected candidate for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty and training. This position also includes additional compensation and benefits offered by Union Pacific.

This position is eligible for participation in the Union Pacific Annual Compensation Program. This is a pay-for-performance program which administers annual salary adjustments, cash incentive bonuses and stock equity as determined by individual performance, company performance and program guidelines. Additionally, this position is eligible for health and welfare benefits, retirement, financial planning benefits and paid and unpaid leave. For more information regarding Union Pacific's nonagreement employee benefits, please visit our management benefits page.

Background Check Investigation

Please click here to review Union Pacific's policy regarding background investigations.

Medical Review

Equal Employment Opportunity and Reasonable Accommodation

Union Pacific supports diversity in the workplace and is an equal opportunity employer here . Union Pacific is committed to creating a diverse and inclusive workforce where equal employment opportunities are available without regard to race, color, sex, national origin, age, disability, religion, military and veteran status, sexual orientation, gender identity, gender expression, pregnancy, or genetic information. Union Pacific strictly prohibits any discrimination or harassment based on protected status. Union Pacific is committed to providing access and reasonable accommodation in its employment of individuals with disabilities. To request a disability accommodation in the application process, please use this link here to submit a request.

Inclusion Statement

Union Pacific's commitment to diversity and inclusion is based on our desire to create an environment where people can be their best, personally and professionally. Our employees are unique individuals. Our diverse perspectives come from many sources including gender, race, age, national origin, religion, sexual orientation, gender identity, disability, and veteran status.

As America's railroad, Union Pacific has an innate responsibility to speak out against all forms of discrimination while creating an environment where all can see themselves belonging and succeeding.

Salary : $57,375 - $107,500