Barista

Job Title: Barista

Job Type: Full-time

Pay: $18.50 per hour Mystery Shopper Bonus Tips

Referral Bonus: $100.00

A Pret Barista works as part of a team in a Pret shop to ensure all drinks are served to the required Pret standard. Key focuses for the role are excellent drink quality and amazing service with Pret “Buzz”, drink counter operation, cleanliness/maintenance and team training.

Key Responsibilities: Right Pret People: Barista Prepared Drinks Training

• To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards

• To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate

• To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate

• To ensure all hot drinks training material is available and up to date

• To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times

Amazing Service: Creating Pret Buzz

• To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz

• To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible

• To ‘wow’ customers with latte art

Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge

• To make all Barista Prepared Drinks to Pret standards

• To role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards

Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance

• To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards

• To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!

• To carry out log checks, thermometer calibration and dribble tests in line with Pret standards

• Shop Profitability: Barista Prepared Drinks waste control

• To manage the waste levels of Barista Prepared Drinks ingredients

• To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager

Growing Sales: Maximizing Barista Prepared Drinks sales

• To have a weekly sales target and share this with the team

• To know your shop Barista Prepared Drinks sales versus total sales and the mix

• To use promotional waste to sample and recognize regular customers with appropriate volume of drinks via Joy of Pret

Experience: Barista: 1 year (Required)

Benefits:

- Health, Dental and Vision Benefits
- Weekly Mystery Shopper bonus plan
- 401K retirement plan
- Generous Paid Time Off
- Company sponsored Life Insurance STD and LTD offerings
- Child Bonding Leave
- The Pret Academy, which supports the training and development for our wonderful people
- Quarterly nationwide team events
- Free breakfast and lunch when working – including generous discounts when you’re not
- Transit program, FSA and HSAs available
- A friendly, fun, and fast paced environment with passionate teams to work with

About Us:

Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70 Pret A Manger shops across the US and UK and is expanding rapidly; 50 Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City.

We are an Equal Opportunity Employer:

We stand unwavering in our commitment to equal employment opportunity, fostering an environment free from bias based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace.