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Creative Content Specialist Job at Union Station Homeless Services in Pasadena

Union Station Homeless Services
Pasadena, CA Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/19/2025

REPORTS TO : Associate Director of Marketing and Communication

Employment Status : Full Time

5 Paid Flex Days

13 Paid Holidays

12 Paid Vacation Days

403b Account

Job Summary :

The Creative Content Specialist supports the Development team by creating, editing, and managing visual and multimedia content that amplifies the organization’s fundraising, events, and communication efforts. This role is essential for producing high-quality visuals, videos, and graphic designs that showcase the organization’s mission and engage donors, sponsors, and the community.

Essential functions include but are not limited to the following :

  • Design, produce, and manage digital and print materials for fundraising campaigns, marketing, events, and donor engagement (e.g., direct mail, ads, invitations, flyers, presentations, promotional assets).
  • Capture video and manage content for use in social media, websites, and events.
  • Video editing is a plus but not required. We have 3rd party video editors.
  • Capture and edit photography for client stories, events, and marketing collateral.
  • Maintain and update the organization’s website, ensuring accurate and engaging content.
  • Oversee the organization’s digital asset library and ensure all content adheres to brand guidelines.
  • Collaborate with the Development team to brainstorm creative ideas for donor engagement and storytelling.
  • Support AD of Marketing and Comms with podcast production, including marketing and creating visuals.
  • Assist in supporting Development events and outside fundraisers as needed, including providing technical or creative support.

Physical and Mental Requirements and Work Environment

Work indoors in a temperature controlled environment with low to moderate noise level. Occasional outdoor work and driving may be required.

Requires use of computer and phone; stand and sit for long periods of time, and move and walk to various locations.

See, hear and speak clearly in order to give and receive information and instructions.

Complex reading, writing, and research skills; analytical / perceptive / comprehensive capabilities.

Ability to interact effectively with employees, clients, customers, media and other members of the public.

Ability to multi-task, prioritize workload, manage time, adapt to changing work demands, and meet deadlines.

Able to work overtime, work evenings and weekends.

Knowledge Skills and Abilities

  • Flexibility to support events and occasional evening / weekend work as needed.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Proficiency in website management tools (e.g., WordPress, Squarespace).
  • Strong understanding of videography and photography fundamentals.
  • Creativity and ability to visually convey impactful stories.
  • Ability to manage multiple deadlines in a fast-paced environment.
  • Familiarity with analytics tools like Google Analytics and social media insights.
  • Strong understanding of branding, design theory, and the ability to visually convey impactful stories that resonate with audiences.
  • Ability to generate fresh, original ideas that engage audiences and align with brand goals.
  • Strong written and verbal communication skills to interact with various departments, clients, and audiences.
  • Education, Training and Experience

    3-5 years of experience in nonprofit marketing / communications.

    Experience working with diverse stakeholders and adapting content to different audiences.

    Proven ability to create and edit various types of content, including written copy, graphics, and videos.

    Preferred

    Undergraduate degree in creative, multimedia production, or a related field.

    UNION STATION HOMELESS SERVICES EMBRACES DIVERSITY

    We embrace our differences and are committed to furthering our culture of inclusion and belonging. Our commitment to racial equity within the organization is crucial to who we are and the clients we serve. Committed to being an anti-racist organization and sharing the unique cultural experiences from our networks, we offer annual racial equity training, host ongoing learning experiences through our lunch n' learns, and participate in on-going mental health training.

    We promote acceptance, respect, teamwork, and foster diversity in the workplace. We believe every individual has a story, past, and a unique set of skills that shape who we are and through this network, we can learn from each other to become better versions of ourselves personally and professionally. Through our staff-led network focusing on diversity, equity, inclusion, belonging and accessibility, we work to communicate, educate, and express diverse cultivation through our eight Diversity Networks. We are honored that the Diversity Network has been recognized as part of the Community Impact Awards presented by the Los Angeles Business Journal.

    Union Station Homeless Services is an Equal Opportunity Employer

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