What are the responsibilities and job description for the Reverse Logistics Representative position at UNIPART SERVICES AMERICA?
Job Description
Job Description
Reasonable Accommodations Statement : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions.
Essential Duties and Responsibilities :
The Main purpose of the role is to assist all North American PDCs, Jaguar Land Rover Retailers, and the Customer Service Team with the investigation, adjudication and completion of returns or returns queries within the following main categories :
- Discrepancies
- Damage
- Exchange Units
- Buybacks
- Special Returns
The role will provide support to the PDCs and Customer Service Team including returns enquiry resolution and when necessary, will require direct interaction with the North American Jaguar Land Rover retailer network. This role works closely with operations and will require the routine review of standard operating procedures and suggestion of process improvements to PDC managers around returns processing
THE UNIPART WAY
Candidates are expected to learn, embrace, fully understand, and work within “The Unipart Way” while adopting lean management principles and approach.
General Responsibilities :
Self-Development :
Other :
Education and / or Work Experience Requirements :
Education / Experience / Skills :
Physical Requirements :
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, work is normally performed in a typical interior / office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.
EEO Statement
Unipart is an equal opportunity employer. It is the policy of the Company to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, gender, sexual orientations, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
