What are the responsibilities and job description for the Shop Supervisor position at Uniqlo Co., Ltd.?
Job Title: Supervisor in Training
The Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations.
Main Responsibilities:
- Motivates their team to meet and exceed sales
- Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
- Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.)
- Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
- Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
- Assists management to identify issues in the store
- Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
- Follows all company policy and procedures & notifies management of any infractions
- Assists with special projects as assigned by management
Requirements:
- High School Diploma or GED, Bachelor's Degree preferred
- Ability to work a flexible schedule that meets the business needs, including evenings and weekends
- Full-Time Availability Requirements:
- Open availability on weekends (religious exemptions will be considered)
- Restrictions on availability limited to two days per week
Benefits:
- Medical, dental, and vision coverage
- Short-term and long-term disability insurance
- Employee Assistance Program
- 30% Employee Merchandise Discount
