What are the responsibilities and job description for the Retail Sales Associate - Westfield Southcenter position at UNIQLO USA LLC?
Salary: $20.50 / hr.
Southcenter, WA
Benefits:
Full-Time position:
The Company provides:
- Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
- 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
- 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays
- 401K (with employer matching); and
- Bonus, if eligible; and profit sharing, if eligible.
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
Position Overview:
Reporting to the Store Manager, the Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.
Key Responsibilities:
- Meet and exceed sales goals
- Maintain brand and operational standards (visual, cleanliness, etc.)
- Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
- Be knowledgeable of fitting room standards and assist when needed
- Act as cashier when required by following cashier protocol
- Process shipment and ensure all merchandise is represented on the floor in full size runs
- Assist management to identify and resolve issues in the store
- Provide product and brand knowledge to customers
- Follow all company policy and procedures & notify management of any infractions
- Assist with special projects as assigned by management
Required Skills and Abilities:
- Strong communication skills
- Ability to calculate figures and amounts such as discounts and percentages
- Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
- Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
Full- Time Schedule Requirements:
- Available to work 32-40 hours per week
- Mon-Fri: only 2 restrictions allowed during the weekday
- Saturday and Sunday: open availability with consideration for any reasonable religious observations.
- Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
Part - Time Schedule Requirements:
- Available to work minimum 12 hours per week
- Mon-Fri: available for 2 closing shifts during the week day.
- Saturday and Sunday: Open availability with consideration for any reasonable religious observations.
- Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
Education/Experience:
- High School Diploma or G.E.D., or 6 months retail or related experience'
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Salary : $21