What are the responsibilities and job description for the Bilingual Customer Service Representative position at Unique Hair and Beauty Supply?
Company Overview
Come be a part of our team at Unique Hair and Beauty Supply is a thriving beauty supply store located in Greensboro, NC, with 15 years of experience in the industry. We pride ourselves on being an equal opportunity employer, dedicated to fostering a safe, clean, and enjoyable work environment where employees can thrive and advance their careers.
Summary
As a Customer Service Associate at Unique Hair and Beauty Supply, you will play a vital role in providing exceptional service to our diverse clientele. Your ability to communicate effectively in multiple languages will enhance customer experiences and contribute to our mission of delivering quality products and services.
Responsibilities
- Provide outstanding customer service to all clients, addressing inquiries and resolving issues promptly.
- Assist customers in selecting products that meet their needs while promoting sales.
- Utilize phone etiquette to manage incoming calls professionally and efficiently.
- Support the team by contributing to a positive store atmosphere and ensuring cleanliness.
- Communicate effectively with customers in both English and another language as needed.
Requirements
- Proven experience in customer service or client-facing roles is preferred.
- Bilingual proficiency in English and at least one other language is required.
- Strong communication skills with an emphasis on phone etiquette.
- Basic computer skills for data entry and record-keeping are necessary.
- Sales experience is a plus but not mandatory.
If you are passionate about beauty products and enjoy helping others, we invite you to apply for the Bilingual Customer Service Associate position at Unique Hair and Beauty Supply. Join us in creating a welcoming environment for our customers!
Job Type: Full-time
Pay: From $15.00 per hour
Shift:
- Day shift
Ability to Commute:
- Greensboro, NC 27405 (Required)
Ability to Relocate:
- Greensboro, NC 27405: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15