What are the responsibilities and job description for the MICE Specialist position at Unique Vacations?
DO WHAT YOU LOVE!
Unique Vacations, Inc. an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts is seeking a forward-thinking MICE Specialist to join its remarkable Miami-based, in-house team.
WHO ARE WE?
Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts.
You can learn more about the brands we represent by visiting www.sandals.com and www.beaches.com.
We are ever-dedicated to our customers, vendors, and our most precious commodity our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want!
APPLY, CREATE, IMPACT :
If you're ready to make an impact on one of the world's most renowned hospitality brands, we invite you to apply for the MICE Specialist via our career portal :
JOB DESCRIPTION :
The MICE Manager will support the MICE Directors and serve as a point of contact for MICE customers, ensuring operational excellence, high productivity and customer satisfaction.
JOB ROLES AND RESPONSIBILITIES :
- Support MICE Directors by providing MICE group room quotations for groups within established response time.
- Assist MICE clients with questions about resort / s, amenities, group menus, functions space, etc.
- Follow-up on MICE group quotes with 48 hours of proposal being sent to customers.
- Issue MICE group contracts within 24 hours of receiving contract request.
- Contact clients the next business day to ensure contract was received and is correct.
- Follow-up on any pending quotes or contracts as outlined in department SOP's.
- Update group database / group sales and catering program as needed.
- Arrange MICE site inspections for potential or confirmed clients.
- Provide assistance or guidance as needed as needed to other team members.
- Provides information and internal assistance to other departments.
- Ensures highest rate of return business through exceptional customer service.
- Stay current with property knowledge and changes and visit all resorts at least once a year.
- Special projects at request of management.
- Employee may be required to work a weekend show - if certain criteria are met, additional compensation may be given. The Company reserves the right to modify this requirement at any time.
COMPETENCE REQUIREMENTS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications include :
EXPERIENCE :
Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of the MICE Specialist competently.
BENEFITS :
We offer a full benefits package including :
Additional perk : After 6 months of continuous employment, you may visit the resorts we represent at a discounted rate.
Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so "Unique".
ABOUT UNIQUE VACATIONS :
Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts - exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts.
Designed for couples in love, Sandals Resorts boasts 18 Luxury Included resorts located on the Caribbean's best beaches in Jamaica, Bahamas, Barbados, Antigua, Curaçao, St. Lucia, St. Vincent and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos.
We are headquartered in sunny South Florida - a hop, skip and a jump from the glorious Caribbean islands.
Learn more about the brands we represent at www.sandals.com and www.beaches.com.
