What are the responsibilities and job description for the OPERATIONS MANAGER position at UNIS COMPANY?
Job Details
Job Description
UNIS Founded in 1989, UNIS LLC has grown into a major, nationally recognized Third-Party Logistics Provider (3PL). From humble beginnings with just a few trucks operating in Southern California, UNIS has expanded into all major US markets, impacting the successful flow of commerce with superior technology, smarter supply chains and faster execution. We credit our growth to an agile, customer-driven mindset, and strategic investments in technologies that give our clients the visibility and operational insights they require in today’s dynamic supply chain
Our growing 3PL Network is expanding and we are looking for skilled Operations Manager to help with our tremendous growth.
Operations Manager
Plan, organize, and monitor resources (people/equipment/time) to ensure a smooth and consistent department operation that satisfies internal and external customers. Ideal candidate would have a solid understanding of the Memphis railroads and Steamship Lines. Heavy container, chassis, and trailer Transportation moves. Ensure that department resources are optimized by monitoring performance indicators, such as employee time and department production data, identifying problems, and taking appropriate corrective action. Maintain personnel structure and staffing level to accomplish department goals. Evaluate and recommend internal and external applicants for hire as Regular Associates. Plan and coordinate work, train and motivate Associates, monitor Associate job performance, and conduct and record formal evaluations and corrective actions. Ensure Associate ability to perform their jobs in a safe, efficient, and effective manner.
The Operations Manager is responsible for:
- Managing and overseeing daily operations within the department
- Meeting customer and company KPI's and SLA's
- Facilitating effective Problem Solving & Root Cause Analysis as needed
- Training, monitoring, evaluating, supervising, and disciplining employees based on goals and duties
- Verifying employee time/payroll information and authorize overtime
- Assisting in managing department workforce, reinforcing company policy and procedure and establishing and maintaining healthy working relationship across the organization
- Showing initiative and making suggestions for improving processes
- Assisting with planning and budget process
- Working in a fast paced environment handling multiple tasks with complex deadlines
- Communicating with customers, vendors and employees
- Coordinating with other departments within the company
- Overseeing all Shipping/Receiving operations
- Ensuring that all customer IRG requirements are met
- Able to make quick and precise decisions
- Work well with high number of seasonal temporary employees
Qualifications
The successful candidate will have:
- Bachelor's Degree or equivalent experience
- 3 years Supervision of associates
- Previous production & manufacturing experience
- 2 years fulfillment/pick/pack/ship environment
- Hourly/Daily reporting experience
- Excellent verbal/written communication skills
