What are the responsibilities and job description for the Automation Specialist - Property Management Operations position at Unisco?
Job Description
Job Description
Description :
Title : Automation Specialist - Property Management Operations
Location : Walnut
Job Description :
The Automation Specialist will spearhead the automation of operational functions for property management tasks across all buildings. This role aims to optimize efficiency, reduce manual workloads, and ensure seamless tenant experiences by leveraging cutting-edge automation tools and technologies.
Key Responsibilities :
- Workflow Automation :
Design and implement automated workflows for maintenance requests, tenant onboarding, and facility management tasks.
Integrate smart systems (e.g., QR codes, smart locks) to streamline building access and scheduling.
Use platforms like Make.com, Dify, N8N, Yardi, and other property management tools to create interconnected systems.
Develop solutions that allow real-time updates and communication between CRM platforms, tenant portals, and internal systems.
Automate maintenance request submissions and task assignments.
Set up automatic alerts and progress tracking for tasks requiring manager verification.
Implement AI-driven tools for tenant inquiries, onboarding emails, and space manual distribution.
Enable automated responses for routine tenant questions.
Generate automated reports for occupancy rates, maintenance completions, and operational efficiencies.
Provide insights to optimize resource allocation and improve tenant satisfaction.
Train staff on using automated tools and systems.
Ensure seamless adoption of automation technologies within the property management team.
Requirements :
