Account Manager

Description

ACCOUNT MANAGER 

Job Purpose:    As an Account Manager for Unisource Solutions, you will work with small to medium-size clients, for projects from inception to completion and also be responsible for growing business within assigned.

RESPONSIBILITIES:

•    Provide strategic solutions for existing clients and future accounts.
•    Serve as the Workplace Strategist for assigned customers.
•    Regularly attend industry networking events and activities to seek out new accounts and clientele. 
•    Continually undergo product and industry training to keep clients updated about furniture and industry trends and new product options. 
•    Maximize visitation to the Haworth showroom to learn about new products and meet with clientele.
•    Build and maintains positive and collaborative relationships with Haworth. 
•    Respond promptly to client requests for information, proposals, and orders. 
•    Consult with clients and designers to find and tailor solutions based on a client’s needs and budget.
•    Responsible for specifying furniture. 
•    Oversee the sales order process.
•    Oversee the project and work order process from inception to completion. 
•    Collaborate with the customer service team, design team, and other teams as needed to ensure that client projects are delivered successfully, on time, and within budget. 
•    Perform other duties as assigned.
 

Qualifications

•    Bachelor’s degree preferred 
•    At least three (3) years of furniture or related industry experience preferred.  Design background a plus
•    Ability to work well under tight deadlines
•    Ability to work well independently
•    Self-motivated and detail-oriented  
•    Excellent communication and interpersonal skills
•    Outstanding problem-solving skills
•    Demonstrated ability to build, grow, and maintain positive client relationships 
•    WELL or LEED certification preferred
•    Completion of Haworth Sales or Design program preferred