What are the responsibilities and job description for the Bilingual Spanish Customer Service Agent position at Unisys?
A company is looking for a Bilingual Spanish Customer Service Agent.Key ResponsibilitiesAnswer moderately complex questions and provide support for hardware, software, and applicationsEscalate complex problems to resolver teams or vendors as neededSupport L1 agents with day-to-day questions related to client incidents and requestsRequired QualificationsHigh School Diploma or GED requiredMay require technical certification or Associate DegreeGenerally, 1-2 years of experience in the area of responsibilityMUST BE BILINGUAL SPANISHEligibility for required authorizations from the U.S. Government may be necessary
