What are the responsibilities and job description for the Sr. Incident/Triage Engineer position at Unisys?
6 years of working experience with different IT Infrastructure components such as Unix / Linux Servers, Wintel Servers, AWS, networks, firewalls, routers, load balancers, VPN, Apache, web logic, LDAP, Active Directory, Exchange, Oracle / MS SQL databases, SAN, Virtualization, Email systems, Enterprise monitoring and access management solutions for single sign on. Subject matter expertise is not required and experience with at least eight of the above is preferred.
Senior level hands-on working experience with Amazon Web Services (AWS).
Proven methodical approach to problem identification, monitoring, problem solving and resolution.
Ability to analyse different components of the infrastructure and application environments during Incident triage calls.
Aptitude to influence other technical teams on the incident calls and articulate troubleshooting steps effectively.
Monitor applications and infrastructure using tools like Splunk, Dynatrace, OpenTel, Catchpoint, Moogsoft, xMatters, SignalFx, xMatters, SolarWinds, Extrahop etc.
LI-CGTS
TS-2652
