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Health Unit Clerk /Patient Care Technician R35356

Unit Clerical Support - Baystate Health
Greenfield, MA Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/14/2025

Req#: R35356
Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Full-Time
Shift: First

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Franklin Medical Center is looking for a Health Unit Clerk /Patient Care Technician (PCT) to join our Med/Surg/Tele team in Greenfield, MA!

 

*Resume Required with Application

 

Baystate Franklin Medical Center (BFMC) is an 89-bed community hospital in Greenfield, MA. Rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities. BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more.

 

  • More than 200 physicians on active and courtesy staff
  • More than 24,000 Emergency Department visits annually
  • More than 400 babies delivered each year in The Birthplace – a progressive, midwife-driven service.
  • Training site for the Family Medicine residency, and for residents in emergency medicine, surgery, and obstetrics programs based at Baystate Medical Center
  • Franklin Medical Center joined Baystate Health in 1986

 

Rooted in a rich tradition of 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home.

 

RESPONSIBILITIES:

Baystate Health, Health Unit Clerk/Patient Care Technicians have a dual role expected to function as a Patient Care Technician or Health Unit Clerk depending on unit needs. Responsible for direct patient care, assisting with activities of daily living, and working collaboratively with the multidisciplinary team to meet patient needs. While working as a Health Unit Clerk, prepares medical records (copies of the chart, completing all appropriate forms, obtaining signatures, faxing patient demographics, obtains imaging discs) before patient transfer. Ensures all pages are accurately labeled with correct patient information. Facilitates the collection/dissemination of vital patient and department information, answers intercom and relays messages properly to team members. Also responsible for, but not limited to arranging ambulance and other external transportation, including Life Flight for patients transferring to other destinations. Includes obtaining authorizations, providing patient demographics, medical necessity, provider and nursing signatures as required by the transportation provider.

 

 

SCHEDULE:

  • 36 hours per week
  • 1st Shift: 7:00am-7:30pm
  • Every other weekend and holiday
  • Differential pay for weekends and holidays

 

LOCATION:

  • Baystate Franklin Medical Center
  • Greenfield, MA
  • Onsite parking

 

QUALIFICATIONS:

  • BLS CPR Certification through American Heart Association, required
  • High School Diploma/GED, required
  • Prior experience as a monitor tech or CNA in a hospital setting

 

THE ADVANTAGES OF WORKING WITH BAYSTATE!

  • Excellent Compensation High-quality, low-cost medical, dental and vision insurance
  • Generous PTO – up to 25 days in the first year, with scheduled earned increases
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service.
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health.
  • Pet, home, auto and personal insurance
  • Life insurance
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
  • Wellbeing programs that include but are not limited to mental, physical, and financial health.
  • Onsite parking

 

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff.  We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.  

 

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

 

OUR COMPENSATION PHILOSOPHY:

We offer competitive total compensation packages that include pay, benefits, and other recognition programs for our employees. Our compensation offers consider a wide range of factors including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. Compensation offers do not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

GED or HiSET (Required)

Certifications:

Basic Life Support – American Heart AssociationAmerican Heart Association

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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