What are the responsibilities and job description for the Business Development Assistant position at Unit Pro Marketing?
Are you passionate about providing exceptional customer experiences and closing sales? Do you thrive in a dynamic and fast-paced environment? We are a bespoke company where we deliver outstanding service tailored to our clients' needs.
What You’ll Do:
- Engage with Customers: Handle inbound and outbound calls, emails, and chats to assist customers with inquiries, issues, and purchases.
- Drive Sales: Upsell and cross-sell products and services to meet and exceed sales targets.
- Problem-Solve: Resolve customer concerns effectively and professionally, ensuring high satisfaction.
- Build Relationships: Develop rapport with customers to foster loyalty and long-term engagement.
- Stay Informed: Keep up-to-date with product knowledge, promotions, and company updates.
- Team Collaboration: Work closely with team members to achieve individual and collective goals.
- Maintain Records: Accurately document customer interactions and sales activities in the CRM system.
What We’re Looking For:
- Strong Communication Skills: Clear, concise, and persuasive verbal and written communication.
- Customer-Centric Approach: A genuine desire to help and delight customers.
- Sales Savvy: Ability to identify opportunities and close deals with confidence.
- Problem-Solving Skills: Quick thinking and resourcefulness in resolving issues.
- Team Player: Willingness to collaborate and contribute to a positive work environment.
- Tech-Savvy: Comfortable using CRM systems, Microsoft Office, and other tools.
- Organizational Skills: Ability to multitask, prioritize, and manage time effectively.
- Experience: Previous sales or customer service experience is preferred but not required.
What We Offer:
- Competitive salary with commission and bonus opportunities.
- Comprehensive training to set you up for success.
- A supportive, inclusive, and dynamic work culture.
- Opportunities for professional growth and development.
- Flexible working hours and remote work options (if applicable).
Join us and be a part of a team where your skills and enthusiasm will be valued and rewarded. We can’t wait to hear from you!
Salary : $900 - $950