Community Outreach Specialist

Community Outreach Specialist

Schedule: 40 hours min. per week/ IN PERSON/ STATEN ISLAND, NY

Job Type: Full- Time

FLSA Status: Hourly/ Non-Exempt

Reports To: Program Director and Assistant Director of Workforce Development

Pay Range: $18 to $19 per hour *based on city, state and/or federal contractual obligations and budgetary allowances

ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE

POSITION SUMMARY: STATEN ISLAND, NY - The Outreach Specialist, within the Train and Earn division, will report directly to the Program Director and Assistant of Workforce Development. The Outreach Specialist will conduct in-person outreach within the community to those participants interested in participating in the Train and Earn Program. The Outreach Specialist will help spread awareness; help determine whether participants are eligible for the program; remind participants about key programmatic events; and guide youth through each respective phase of the program. The Outreach Specialist will exercise best practices associated with trauma informed care, conflict resolution, and the impact of adverse experiences to create successful engagement and lasting rapport.

PRIMARY JOB RESPONSIBILITIES (include but are not limited to):

• Conduct in-person outreach and recruitment to assist participants with program recruitment, enrollment, and retention.

• Circulate flyers, pamphlets, and other information regarding programming, as directed.

• Utilize communication templates to contact youth through emails, phone calls, and text messages.

• Maintain outreach management tools, including spreadsheets and checklists designed to document communications with participants and record their progress.

• Check-in with participants periodically throughout the course of the program to ensure quality experiences.

• Liaise with participants to resolve program-related issues and foster professional growth.

• Attend regularly scheduled meetings with co-workers, programmatic partners, and other stakeholders.

• Assist with other departmental duties and projects as needed

• Perform other responsibilities and duties as assigned

JOB QUALIFICATIONS:

• High school diploma or GED required; Associate degree preferred

• Must be 18 years or older at time of hire.

• 2 years of experience in outreach services, preferred.

• Must be willing and able to work both in-person.

• Strong working knowledge using Microsoft Excel/Word/PowerPoint and the GSuite platforms

• Strong problem-solving skills and ability to thoughtfully and accurately assess and respond to individual needs.

• Excels working in a teamwork-based environment to achieve objectives and outcomes while demonstrating the ability to work independently.

• Demonstrates an understanding of and values individuals’ different capacities, cultures, and abilities.

• Demonstrates ability to conduct and complete work independently, including meeting deadlines, while contributing to a collaborative team effort.

• Respect for diverse racial, socio-economic, ethnic, academic, religious, and cultural backgrounds and identities.

PHYSICAL REQUIREMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk. Specific vision and hearing abilities are required by this job as outlined below.

• Incumbent will be scheduled based on operational need.

• Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

• Position is in a well-lighted office environment.

• Involves sitting approximately 80% percent of the day, walking or standing the remainder.

• Must be able to remain in a stationary position for at least 50% of the time.

• May include travel to a variety of locations, based on programming needs. Which is reimbursed in accordance with UAU’s fiscal policies and procedures

• May include working prolonged periods of time sitting at a desk and working on a computer.

• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

• The ability to observe details at close range (within a few feet or more of the observer).

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends
• Weekends as needed

Work Location: In person

Salary : $18 - $19