General Manager Assistant Manager

Job Title: Home Care Agency Manager ()

Location: South City
Job Type: Full-Time
Reports To: Executive Director

Job Summary:
We are seeking a dedicated and experienced Home Care Agency Manager to oversee the day-to-day operations of our home care agency. The ideal candidate will have Experience in Leadership of care delivery standards. The Manager will be responsible for ensuring high-quality care for our clients, managing staff, maintaining compliance with regulations, and promoting a positive, client-focused culture within the agency.

Key Responsibilities:

• Manage the daily operations of the home care agency, ensuring efficient and effective service delivery.
• Oversee a team of caregivers and support staff, providing training, guidance, and performance evaluations.
• Develop and implement care plans in collaboration with clients, families, and healthcare providers.
• Ensure adherence to all state and federal regulations, including compliance with patient confidentiality and HIPAA guidelines.
• Monitor and evaluate client satisfaction and address any concerns or complaints in a timely and professional manner.
• Foster a positive, collaborative working environment among staff and clients.
• Assist with recruitment, hiring, and onboarding of new staff members.
• Manage budgets and resources effectively to ensure optimal service delivery within financial constraints.
• Maintain accurate and up-to-date client and employee records.
• Serve as the primary point of contact for clients, families, and healthcare partners.
• Develop and implement policies and procedures to improve operational efficiency and client outcomes.

Qualifications:

• Bachelor's degree in Healthcare Administration, Nursing, Social Work, or a related field.
• Minimum of 5 years of experience in home care, healthcare, or a related field.
• Proven leadership and team management skills.
• Strong knowledge of home care regulations, industry standards, and best practices.
• Excellent communication, interpersonal, and organizational skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving abilities and decision-making skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Certification in Home Care Management or a related certification.
• Experience with electronic health records (EHR) systems.

Compensation:
$28/hour

Yearly bonus

Vacation days

401k or IRA

How to Apply:
Please submit your resume and cover letter detailing your experience and qualifications for this position to Khanh Bui/unitedathomestl@gmail.com].

Our agency is an equal opportunity employer, committed to diversity and inclusion. We encourage applicants of all backgrounds to apply.

Job Type: Full-time

Pay: $17.65 - $28.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Paid time off
• Paid training

Schedule:

• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• St. Louis, MO 63116 (Required)

Ability to Relocate:

• St. Louis, MO 63116: Relocate before starting work (Required)

Work Location: In person