What are the responsibilities and job description for the Parts Salesperson position at United Ag & Turf NE, LLC?
United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf NE strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.
Purpose:
Selling service parts, bulk fluids, attachments, and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.
Responsibilities:
- Quickly establish rapport and relationship with customers
- Provides quality customer experience through knowledge, use of systems, and process execution
- Provides parts recommendations including alternatives that meet customers’ needs
- Fulfills online orders in timely manner and places in will call area
- Effective use of computer applications including Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System
- Supplies Service Technicians with parts as required
- Assists with preparing and maintaining professional showroom image and merchandise displays
- Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead
- Assists in keeping parts department clean and orderly
- Assists in maintaining all departmental tools and equipment in good working order
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
- Ensure that company’s reputation and image in the community is consistent with company Core Values
- Safely operate a forklift and other related equipment as needed
Experience, Education, Skills and Knowledge:
- High School diploma or equivalent experience
- Ability to connect with customers, maintain professional image, establish rapport
- Understands basic selling processes
- Basic data entry/keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products
- Experience working both independently and in team settings
- Physical ability to lift items weighing up to 50 lbs.
- Highly developed interpersonal, organizational and communication skills
- Basic parts and machinery knowledge
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- customer service: 1 year (Required)
- parts sales: 1 year (Preferred)
- Computer skills: 3 years (Required)
Work Location: In person
Salary : $19 - $24