Job Type
Full-time
Description
United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, Arkansas, and New Mexico. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.
Purpose
Independently performs complex diagnostics, service repairs and maintenance work on customer agricultural, compact construction, and turf equipment. May require some direction or guidance from the Service Manager, Service Advisor, or Shop Foreman.
Responsibilities
- Performs diagnostics and repairs on John Deere equipment and technology
- Mentors Service Technician Trainees and Service Technicians
- Accountable for billable time and assigned work orders
- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
- May participate in Service EDUCATE Training programs required for the development of skills and knowledge
- Operates and maintains vehicles, tools and equipment required to perform job responsibilities
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Maintains current knowledge of John Deere and competitive products
Experience, Education, Skills and Knowledge
Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferredExperience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialtyExperience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipmentExperience operating vehicles, tools, and equipment for diagnostic purposesExperience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferredExperience working cooperatively in a team environmentExperience communicating effectively verbally and in writingMust have an adequate toolset to perform job responsibilitiesHigh School Diploma, GED, or equivalent experience required; Associates degree preferredBenefits :
Competitive Pay401K with company matchHealth InsurancePaid Holiday and Paid Time Off1000 annual tool allowance100% paid uniformsUnder the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if reasonable accommodation that does not create an undue hardship for the company is available.Requirements
Requirements
Performs diagnostics and repairs on John Deere equipment and technologyMentors Service Technician Trainees and Service TechniciansAccountable for billable time and assigned work ordersResponsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of informationMay participate in Service EDUCATE Training programs required for the development of skills and knowledgeOperates and maintains vehicles, tools and equipment required to perform job responsibilitiesMaintains a clean work area and performs work in a neat and orderly fashionFollows all safety rules and regulations in performing work assignmentsMaintains current knowledge of John Deere and competitive products
