What are the responsibilities and job description for the Service Scheduling Manager position at United Air Temp?
Company Overview
At United Air Temp, we pride ourselves on delivering top-notch HVAC services to our valued customers. With years of experience in the industry, we provide reliable, efficient, and high-quality service.
Job Description
We seek an organized and detail-oriented Dispatcher to coordinate our HVAC, Plumbing, and Electrical technicians' team. Key responsibilities include scheduling and dispatching technicians, coordinating service requests, communicating with customers, monitoring technicians' progress, maintaining accurate records, and ensuring compliance with company policies.
Required Skills and Qualifications:
- Three-plus years of experience as a Dispatcher or in a similar role.
- Excellent organizational and multitasking skills.
- Ability to work in a fast-paced environment and handle high-pressure situations effectively.
- Exceptional communication skills, both verbal and written.
- Proficiency with dispatching software and other computer applications (e.g., MS Office).
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively with team members and other departments.
