Demo

Manager - Learning Strategy

United Airlines
United Airlines Salary
Chicago, IL Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/8/2025

Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to a make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey!

Key Responsibilities :

We are looking for someone to join our Global Learning team as the Manager - Leadership Learning Strategy. This person is responsible for leading learning initiatives and programming to help drive the growth and development of United’s employees. The work this role oversees will drive core skills for all leaders and build on existing learning programs and processes to strengthen our evolving leadership culture. They provide innovative solutions and strategy, including content development and delivery, vendor management, budgeting, and resource management. This role is responsible for design, implementation, and sustainment of key leadership development programs and the metrics and measurement to support those programs. This role is pivotal in scaling our programs to ensure United is a place where every employee can grow and develop.

  • Lead a team of internal facilitators and learning strategist(s), including leading scheduling, resources, and delivery quality.
  • Align training outcomes to business metrics to enhance ROI of strategic programs and initiatives.
  • Collaborate with various teams on multiple dynamic projects with competing timelines.
  • Oversee strategy of training programs and align objectives and curriculum to overall business goals.
  • Own vendor relationships, ensuring compliance with contractual agreements, monitoring performance, and conducting regular evaluations to guarantee the delivery of high-quality products and services.
  • Optimize the training content to improve resources, increase speed, and reduce costs to the business.
  • Develop critical initiatives to elevate the Learning Strategy team’s performance and impact.
  • Refresh curriculum and program content regularly based on business needs and ongoing feedback.
  • Continuously drive groundbreaking innovations in their learning experience solutions.
  • Collaborate with cross functional teams to meet project demands as needed.
  • Perform additional tasks and responsibilities as assigned, ensuring the successful execution and continuous improvement of program objectives.

Qualifications

What’s needed to succeed (Minimum Qualifications) :

  • 4 years’ experience in Adult Learning, Organizational Development & Effectiveness, Organizational Psychology, or related field.
  • 5 years facilitated and / or non-facilitated educational experience.
  • Ability to manage and analyze training impact metrics.
  • Ability to manage internal and external team members.
  • Knowledge of training methodologies and tools.
  • Ability to educate, communicate, negotiate, and influence with all levels of management to produce outcomes.
  • Ability to prioritize, organize, and facilitate effectively to manage multiple projects to meet deadlines.
  • Ability to creatively solve problems.
  • Ability to show good judgment, take initiative, and make decisions to accomplish job duties.
  • Ability to lead cross-functional projects and work closely with peers to ensure successful learning outcomes.
  • What will help you propel from the pack (Preferred Qualifications) :

  • 2 years Business experience outside of Learning and Development
  • Experience creating and analyzing metrics to drive critical initiatives.
  • Experience navigating highly agile and fast-paced programming.
  • Experience in designing innovative, learner centric, multiple delivery method learning solutions, including immersive learning, OJT, and performance support.
  • Experience facilitating groups of individuals to unstructured outcomes.
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