What are the responsibilities and job description for the Manager - Project Manager PMO (Hybrid) position at United Airlines?
Description
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
At United, we care about our customers. To be the best airline in aviation history, we need to deliver the best service to our customers. And it takes a whole team of dedicated customer-focused advocates to make it happen! From our Contact Center to customer analytics, insights, innovation, and everything in between, the Customer Experience team delivers outstanding service and helps us to run a more customer-centric and dependable airline.
Key Responsibilities
The Enterprise PMO serves teams across United Airlines. The Project Manager is a trained, qualified professional who can apply United's Envision Design Build Activate (EDBA) framework and Program Management Life Cycle (PMLC) methodology to various businesses. This individual will enable teams to deliver assigned portfolios, programs and projects with high quality, in a timely manner, and with as-scoped benefits for our customers, frontline employees and supporting groups. Effective execution in this role is critical to achieving United's goal of leveraging portfolio management & project delivery capabilities as a strategic enabler, on every project, with every team and every day.
The Project Manager - PMO will deliver large/complex project(s) as assigned and serve as a change agent driving adoption of PMLC across the organization. This is a Chicago-based, hybrid position that will require 2-3 days per week in our downtown Chicago office.
Qualifications
What’s needed to succeed (Minimum Qualifications):
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. WHQ00024786
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
At United, we care about our customers. To be the best airline in aviation history, we need to deliver the best service to our customers. And it takes a whole team of dedicated customer-focused advocates to make it happen! From our Contact Center to customer analytics, insights, innovation, and everything in between, the Customer Experience team delivers outstanding service and helps us to run a more customer-centric and dependable airline.
Key Responsibilities
The Enterprise PMO serves teams across United Airlines. The Project Manager is a trained, qualified professional who can apply United's Envision Design Build Activate (EDBA) framework and Program Management Life Cycle (PMLC) methodology to various businesses. This individual will enable teams to deliver assigned portfolios, programs and projects with high quality, in a timely manner, and with as-scoped benefits for our customers, frontline employees and supporting groups. Effective execution in this role is critical to achieving United's goal of leveraging portfolio management & project delivery capabilities as a strategic enabler, on every project, with every team and every day.
The Project Manager - PMO will deliver large/complex project(s) as assigned and serve as a change agent driving adoption of PMLC across the organization. This is a Chicago-based, hybrid position that will require 2-3 days per week in our downtown Chicago office.
- Lead and manage projects as assigned. Projects will be focused on both corporate and/or operational functions
- Directly deliver high quality artifacts through all phases of the project lifecycle
- Coach, guide, train project team members and other PMs on project management principles and related artifacts and deliverables
- Strong interpersonal, verbal and presentation skills
Qualifications
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree
- 4 years managing projects
- Demonstrated successful project delivery
- Managing single, or multiple, large, complex projects across multiple functions
- Provide leadership, guidance, influence and mentoring for project teams
- Presenting, escalating and providing solutions to senior leadership
- Proven expertise successfully managing business and technical resources under an integrated project plan to ensure the alignment of resources
- Demonstrated proficiency in facilitating, delegating and motivating cross functional groups or activities
- Highly organized and the ability to multi-task competing priorities, demands and timelines
- Provides input on strategic decisions to leadership as required
- Must be legally authorized to work in the United States for any employer without sponsorship
- Master's degree
- Project Management (PMI) Certification
- Lean Six Sigma certification
- Airline experience preferred
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. WHQ00024786
Salary : $99,750 - $135,960
