What are the responsibilities and job description for the Product Manager - Information Technology position at United Airlines?
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
Within this Product Manager role at United Airlines, you will be responsible for multiple projects working with cross-functional digital technology teams. You will be part of a Strategy and Planning team, maintaining the product roadmap, managing work intake, and ensuring the team delivers on commitments optimally and efficiently. Your primary Business Partners will be HR and Payroll and you will also interact with Operational Business teams.
- Product Development and Lifecycle Management
- Help define and communicate the roadmap, requirements for services within your domain; ensure the roadmap supports company objectives, helps prioritize features and aligns with company priorities.
- Maintain capacity management plans for the team, ensuring project resource and roadmaps align with team capacity.
- Product Strategy
- Assist in developing a strategic technical roadmap. Analyze and define efficient, cost-effective solutions to support company objectives, dept objectives, business processes and functional requirements.
- Product Research and development
- Conduct and participate in the analysis of business processes and functional requirements; prepare appropriate documentation to communicate and validate the information
- Collaboration and stakeholder leadership
- Interact with business partners, enterprise project teams, and channel teams to understand their needs, priorities and root of the problem to ensure alignment between the customer, business, and technology solution
- Product Launch
- Review and validate business requirements, QA test plans; support the QA team during test execution. Engage development team, release manager and other teams needed to ensure the success of the delivery.
- Data Analysis and guidence
- Help outline KPIs and success metrics
- Partners to supervise progress of deliverables, keep dependent teams and projects informed on progress; take corrective action if deliverable cannot be met or if higher priorities disrupt prior commitments.
- Helps identify investment opportunities, evaluate tradeoffs, and prioritize investments for the feature
