What are the responsibilities and job description for the Senior Manager - Employee Assistance Program (Hybrid) position at United Airlines?
Description
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.
Key Responsibilities :
The Senior Manager - Employee Assistance Program is responsible for leadership and management of United’s Employee Assistance Program. United’s EAP team works to improve, sustain, and preserve the efficiency and health functioning of the workplace through a comprehensive wellness approach. This role will support overall strategy and execution of the HIMS (Human Intervention Motivation Study) Pilot Monitoring program, Employee Mental Health Support & Promotion, SAP Management and people leadership of United’s EAP team. This individual will be a strong communicative leader, ensuring collaboration and engagement across their team and supported departments within the operation. This position is hybrid (2-3 days in office each week), based at our Chicago Corporate Support Center (Willis) and will travel to support team development and operational oversight throughout the country.
- HIMS - Oversee the comprehensive program management of the HIMS (Human Intervention Motivation Study) Pilot Monitoring program
- Providing clinical supervision and case consultation to Employee Assistance Program (EAP) Regional Managers and collaborating closely with management, Human Resources (HR), Labor Relations (LR), and Union representatives to ensure the ongoing monitoring and success of the program
- SAP - Oversee the Substance Abuse Professional (SAP) program, offering clinical oversight and case consultation for SAP services, including Mandated or Last-Chance Agreements and Fitness for Duty Evaluations in behavioral health
- Collaborate with management, HR, Labor Relations, and Union representatives for continuous monitoring and program efficacy
- Employee Mental Health Support & Promotion – Apply strategic and communication expertise to guarantee that the Employee Assistance Program (EAP) team delivers comprehensive mental health support, including consultations, critical incident response, and wellness promotion
- Employ these skills to cultivate continuous improvement and collaborate with business partners to ensure robust employee support systems
- People Leadership - Provide dynamic team leadership, including the direct supervision, mentoring, and development of staff, fostering a collaborative environment that encourages innovation, continuous improvement, and alignment
Qualifications
What’s needed to succeed (Minimum Qualifications) :
What will help you propel from the pack (Preferred Qualifications) :
The base pay range for this role is $124, to $169,
The base salary range / hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and / or long-term incentive compensation awards.
You may be eligible for the following competitive benefits : medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
Salary : $124 - $169
