Senior Manager – IT Application Development

Description

Technology/IT

The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.

As the Senior Manager of IT Application Development, you will be responsible for developing and implementing a new internal flight planning system. This pivotal product is integral to United's growth strategy and is designed to seamlessly integrate with multiple other products within the organization. Your primary responsibility will be to lead a team dedicated to digital transformation. This will involve providing hands-on leadership in the design, analysis, and development of highly scalable solutions. The role will emphasize solutions architecture, Agile development, and driving organizational change.

Responsibilities

• Led and managed a team responsible for designing, developing, and maintaining cloud-based application/s. Lead a portfolio of technology projects to ensure delivery of work requests and projects are within committed budget, on schedule, and the quality of individual projects meets the overall department performance goals. Manage multiple vendor development teams assigned to projects and core support.
• Understand and partner with United business and DT leadership teams along with product SMEs to define the end-state vision, goals, and strategy of the product and create multi-year product development strategy and tactical plans. Share knowledge and collaborate to come up with effective and innovative solutions to problems.
• Engage, collaborate and partner with stakeholders, technical and business, to understand business requirements and user expectations, and lead the development of solutions that meet functional and technical requirements.
• Aligning with business partners on delivery success criteria and ensuring technology solutions follow architectural standards. Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting and quarterly resource planning review.
• Identify technical obstacles early and work closely with the team to find creative solutions. Responsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutions.
• Ensure best practices for Agile methodologies are implemented, and continuous improvements are made, as needed. Ensure adherence to code scanning and other security protocols are adhered to during development and release.
• Empower, coach, and develop team members. Promote a culture of learning. Establish team and individual’s goals including performance reviews and career and performance plans. Perform short and long-term resources (internal and external) planning to ensure the proper number of resources and right skills are available to meet project goals and schedules. Assess and recommend improvements to the organization structure, roles, and responsibilities.
  
  

Qualifications

Required:

• Bachelor's degree
• Engineering Management, Computer Engineering, Computer Science or related field
• 7 years of relevant experience in web development, content management systems, and architecture
• Experience in common architecture frameworks such as Microservices, API management
• Experience in designing or building applications using AWS (or Azure or GCP) cloud architecture & services and support of highly available and resilient multi-region platforms
• Understanding of system architecture principles, including the ability to design scalable and reliable solutions
• 7 years of Application development (Java, SQL, JavaScript, ReAct…etc.)
• Leadership experience and the ability to guide and inspire a team. Project management skills may also be beneficial A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices Advanced technical and business knowledge in software development life cycle, quality assurance, project management and other related disciplines/processes
• Well versed in Agile development and requirements management processes
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
  
  

Preferred

• Master's degree
• Certifications in relevant technologies or CMS platforms (e.g., certifications from vendors like Adobe, Sitecore, or Drupal)
• AWS certification
• Practical experience in developing and architecting highly integrated, high user base systems is highly valued
• Leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders
  
  

The base pay range for this role is $137,275.00 to $187,000.00.

The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation. WHQ00024067