What are the responsibilities and job description for the Senior Staff Representative - Workers Compensation (Hybrid) position at United Airlines?
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.
Key Responsibilities :
Provides oversight of third party handling of workers compensation claims in certain locations to ensure adherence to United’s service instructions. Provides timely and diligent review of reserve changes and settlements as part of the workers compensation financial control responsibilities. Participates in quantitative audits of third party administrator and ensures implementation of corrective actions and improvement opportunities. Acts as a support to injured employees, the ESC, and other internal and external partners.
At United, we offer a competitive compensation package, with benefits including : medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.
- Provide timely and accurate review of third party examiner reserve requests. Analyze and assess claim progression and handling to determine appropriateness of financial impact. Act to ensure appropriate controls of claim financials.
- Ensure compliance to United’s workers compensation service requirements and timely resolution of open claims by third party examiners by leading and / or participating in quantitative audits, litigation reviews, closure projects, and other initiatives as determined by department leaders.
- Act as support to injured employees by promptly responding to, and resolving any related issues by acting as a liaison to the third party administrator, payroll, ESC, managed care and other stakeholders. Partner with operations leaders to provide expertise and guidance in helping injured workers. Be a ‘go to’ person and subject matter expertise for workers compensation questions.
- Supervise and monitor the release of privileged and confidential information in accordance with rules and regulations and state statutes.
- Monitor performance issues of outside vendors, generate reports and make recommendations to management. Partner with United’s managed care team to ensure appropriate medical care, return to work, independent evaluations, transitional duty placement and support other medical initiatives.
- Up to 40% travel to domestic or international United Airlines locations.
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
Required
Preferred
The base pay range for this role is $79, to $108,
The base salary range / hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and / or long-term incentive compensation awards.
You may be eligible for the following competitive benefits : medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
Salary : $79 - $108
