Demo

Sr Mgr - Mobile Applications

United Airlines
United Airlines Salary
Houston, TX Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/9/2025

Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Our Values :

At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose : "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with pioneering technology to build the best airline in the history of aviation.

With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job description and responsibilities :

As the Senior Manager of Mobile your responsibilities will lead a team of developers in the continued design and development of the Customer United App.

Your role will collaborate extensively with our business partners to design, develop and integrate user interfaces and services that meets the business needs. This position will have a solid focus on iOS and Android native programming skills with the ability to influence innovation within the Mobile space.

Providing hands-on leadership in the design, analysis, and development of scalable solutions will be expected of you. This includes focusing on solutions architecture and driving organizational change. Collaborating effectively with finance collaborators and various teams within the organization will be imperative to meet the company’s strategic objectives. Your role will require a strong blend of technical expertise, leadership skills, and the ability to foster collaboration.

Develop and implement a comprehensive strategy in alignment with business objectives .

  • Manage the full lifecycle of projects, including planning, development, testing, and deployment
  • Ensure the quality and scalability of solutions by establishing standard methodologies and governance procedures
  • Monitor the performance of solutions and conduct regular reviews to ensure they deliver the expected business benefits
  • Responsible for advancing, assisting and follow-through on resolution of issues related to delivery of technology solutions

Delivery / Support : Accountable for gaining and maintaining alignment of delivery success criteria with business partners

  • Accountable for effective project management and delivery of work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals
  • Accountable for identifying needs, securing commitments and monitoring progress of work from internal and external service provider teams
  • Provide cost estimates and case updates
  • Responsible for organizing and maintaining performance of any application issues in accordance with agreed SLA
  • IT Process Management and Administration

  • Define, prioritize, allocate resources, track and provide status reporting of work assignments, projects, programs
  • Budget and cost management for the projects / programs
  • Ensures projects / programs are completed within the committed time and budget and are integrated with other software applications
  • Directs multiple teams of developers involved in the analysis, design and development of complex and large scale applications which may include both projects and programs
  • Development Standards, Tools & Architecture

  • Create a team structure and process for quality control during development, testing for debugging code and deployment
  • Ensure standard processes for Agile methodologies are implemented, and continuous improvements are made, as needed. Ensure consistency to code scanning and other security protocols are adhered to during development and release
  • Ensure IT application development process fields (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed and performed
  • Product Development and Roap :

  • Understand and partner with United business and DT leadership teams along with product SMEs to define the end-state vision, goals, and strategy of the product and create multi-year product development strategy and tactical plans
  • Share knowledge and collaborate to come up with effective and innovative solutions to problems
  • Collaboration and Customer Partnership :

  • Engage, collaborate and partner with team members, technical and business, to understand business requirements and user expectations, and lead the development of solutions that meet functional and technical requirements
  • Collaborate with multi-functional teams, including IT operations, security, and quality assurance, to ensure the reliability, security, and scalability of our applications
  • Collaborate with various groups to identify and prioritize process automation opportunities. Be a Thought Partner, engaged with Business Owners / Business Process Development
  • Leadership

  • Lead a multi-functional impactful team responsible for designing, developing, and maintaining SaaS based applications, and content management system
  • Manage vendor development teams assigned to projects and core support
  • Mentor and develop team members, providing guidance on technical skills, standard methodologies, and career growth opportunities Establish department and individual goals
  • Create high performance by interacting and mentoring sr. level developers
  • Perform short and long term resources planning to ensure the proper number of resources and right skills are available to meet project goals and schedules
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