What are the responsibilities and job description for the Appraiser - Field position at United Automobile Insurance Company?
COMPANY OVERVIEW:
Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for anInitial Action Adjuster to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States.The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.
SCOPE:
The Appraiser assesses damages to property (primarily auto) and ensures fair, accurate, and timely claim settlements. The ideal candidate will have a strong understanding of Florida-specific regulations and repair practices in the P&C space.
This position is also offered in a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Central Florida area. Must be able to work field claims in Orlando, Tampa and all areas in between.
DUTIES:
UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
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Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for anInitial Action Adjuster to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States.The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.
SCOPE:
The Appraiser assesses damages to property (primarily auto) and ensures fair, accurate, and timely claim settlements. The ideal candidate will have a strong understanding of Florida-specific regulations and repair practices in the P&C space.
This position is also offered in a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Central Florida area. Must be able to work field claims in Orlando, Tampa and all areas in between.
DUTIES:
- Inspect and appraise damaged property (auto or home), either in-person or virtually, depending on assignment
- Prepare detailed, itemized repair estimates using industry-standard software (e.g., Audatex/Qapter, CCC One, Xactimate, Mitchell)
- Determine repair versus total loss thresholds and recommend next steps
- Review photos, videos, and documentation submitted by claimants, repair shops, or adjusters
- Collaborate with adjusters, repair facilities, and policyholders to verify losses and resolve disputes
- Ensure compliance with all state regulations, company guidelines, and ethical standards
- Maintain accurate records and documentation for claims handling
- Stay up to date on Florida repair laws, materials pricing, and appraisal practice
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- Bilingual preferred (English/Spanish)
- 2 years of experience in property or auto damage appraisal, preferably in a P&C insurance setting
- Presentable and reliable vehicle suitable for daily field work (mileage reimbursement provided)
- Florida All-Lines Adjuster License (or ability to obtain within 60 days) preferred
- Proficient with estimating software such as CCC One, Audatex, Xactimate, or similar
- Strong knowledge of Florida insurance and repair laws
- Excellent communication, negotiation, and customer service skills
- Valid driver's license and ability to travel within assigned territory
- Excellent negotiation and communication skills, both written and verbal
- Proficiency in claims management software and Microsoft Office Suite
- Ability to manage a high volume of cases with attention to detail and accuracy
- Strong organizational skills, with the ability to prioritize and manage multiple tasks effectively
- 401(k) Retirement Savings Plan with employer match
- Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
- Paid Time Off, Holidays, and Leave programs
- Flexible spending accounts
- Basic Life Insurance and Voluntary Life/ADD
- Voluntary Short Term and Long-Term Disability
UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
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