Loan Operations Supervisor

Description

Summary:

Perform duties to ensure the accuracy, efficiency, and compliance of loan operations. Review loan files, maintain regulatory compliance, and support process improvements. Possess a strong focus on quality control and efficiency, assist in streamlining loan processes and enhancing overall department performance, all while fostering positive relationships with colleagues and customers.

Duties:

• Review new loans, renewals, and denied loans before closing to ensure all conditions, regulations, and policies are met.
• Review all new loan and renewal files after scanning to ensure all documents are properly scanned, labeled and complete.
• Monitor loan maintenance reports and ensure proper documentation for maintenance has been completed.
• Oversee HMDA compliance, ensuring accurate data and timely submissions.  Update LAR (Loan Application Register) quarterly and submit it annually.
• Update problem asset reports quarterly.
• Perform administrative duties for the Officer Loan and Director Loan Committees including helping to coordinate meeting scheduling, meeting packages, and taking meeting minutes.
• Assist in developing and implementing department procedures and special projects, while identifying opportunities for process improvements and increased efficiency.
• Assist the Loan Operations Manager in recruiting, training, and mentoring staff. Act as a backup for the Loan Operations Manager when needed.
• Administer NMLS registration for the Bank and lenders.  Update the NMLS system as needed.
• Assist the CLO and Loan Operations Manager with miscellaneous reports and special projects as needed.
• Promote and refer United Bank products and services and further establish business relationships when possible.
• Represent United Bank in a positive and professional manner.
• Perform other duties as assigned.

Qualifications

Skills, Knowledge, Abilities:

• High level of computer skills, including MS Office.
• Working knowledge of federal and state regulations affecting banking functions.
• High level of attention to detail.
• Work well in a fast paced, deadline driven environment.
• Ability to make independent decisions.
• Ability to multi-task.
• Show strong initiative.
• Advanced organizational and time management skills.
• Interpersonal skills to communicate with customers, vendors, and colleagues in a courteous and professional manner at all times.
• Strong desire to work in a team environment and support the Bank with a positive attitude.
• Foster a culture consistent with our core values of Integrity, Collaboration, Authenticity, Respect, and Engagement.

Education:

• High school diploma or equivalent
• Bachelor degree in finance or related field is preferred

Experience:

• 3 years progressive experience in loan operations required
• Additional experience in loan compliance and/or as a loan assistant preferred
• Supervisory experience preferred

Certificates, Licenses, Registrations

• None

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Physical demands:  In the work environments described below, position requires sitting at desk/workstation and utilizing a computer and telephone for prolonged periods of time, good eye/hand coordination, verbal and written conversation with others, walking, standing, lifting/carrying (up to 20 lbs). Vision abilities required by the job include close vision. 
• Work Environment:  Work will be performed in an office environment. The noise level in the work environment is usually low to moderate.