What are the responsibilities and job description for the Deposit Services Specialist - In Training position at United Business Bank?
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Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.
About United Business Bank
We are a publicly traded Regional Bank with over $2.5B in assets and 35 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.
About the Position...
The Deposit Services Specialist - In Training (DSSIT) is an onsite position and does not have remote opportunities.
The Deposit Services Specialist - In Training (DSSIT) Program is designed to provide valuable training and work experience to individuals wishing to begin a career in the banking industry. The program will teach the participants how to complete a variety of teller functions including paying and receiving functions, as well as a variety of other operational duties and functions. Based upon the successful completion of each phase of this program, the participants rate of pay will increase based on the chart below:
- $20.00 per hour to start
- $21.00 per hour after completion of Phase One, typically 30 days
- $22.00 per hour after completion of Phase Two, typically 60 days
The Deposit Services Specialist - In Training (DSSIT) has a dual reporting structure, both to the Client Service Manager, as well as to the Deposit Service - Team Lead. The DSS will assist clients, including in person, over the telephone, as well as virtually, with a variety of requests. The DSS is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes visiting existing and potential clients at their place of business and assisting Branch Managers and Client Relationship Managers with the same. Daily activities also include renewing certificates of deposits, assisting clients with establishing the various cash management products and services and assisting clients with a variety of needs related to online banking, remote deposit capture and other services. The DSSIT is also responsible for various Teller functions, including paying and receiving, balancing each day's transactions and verifying cash totals. The DSSIT is also responsible for actively cross-selling all of the Bank's products and services at all times. This position will also support the Support Center Manager, Deposit Service - Team Lead and the Client Service Manager with other projects and duties as assigned.
About You...
You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:
Education/Certification: High school graduate or equivalent.
Required Knowledge: Knowledge of new accounts and cash management products and services, as well as banking and deposit operations and procedures preferred.
Experience Required: Minimum of 1-year cash handling or teller experience in the financial services industry.
Skills/Abilities:
- Good communication skills.
- Excellent Cross Selling skills.
- Ability to multi-task and prioritize workflow.
- Professional appearance, dress and attitude.
- Strong computer skills.
- Good math skills.
- Ability to use Microsoft Office software package.
- Ability to operate related computer hardware and other business equipment including Teller Cash Recycler (TCR), calculator, copy machine, and telephone.
Compensation
Hiring Salary Range: $20.00 to $22.00.
This compensation information is United Business Bank's good-faith estimate and is provided pursuant to Colorado's Equal Pay for Equal Work Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer.
Benefits
We offer competitive financial compensation, including various compensation plans and a solid benefits package for regular full-time salaried and hourly positions.
- Medical, Dental, Vision Insurance at a shared premium cost.
- 401k With Matching Contributions.
- Paid Time Off - accrued vacation and sick time, 1 float day, 11 paid holidays.
- Flexible Spending Accounts - Healthcare, Dependent Care, Transit & Parking Options.
- Employee Assistance Program, 100% employer cost.
- Employees are offered a free checking and savings account, plus free orders of personal size checks.
Application window is anticipated to close January 24, 2025.
Location: Onsite, no remote
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salary : $20 - $22