What are the responsibilities and job description for the Customer Service Manager position at United Cabinet Company Llc?
Are you a high-energy leader with a passion for delivering an exceptional customer experience? Kabinart, a leading kitchen cabinet manufacturer based in Nashville, TN, is seeking a Customer Service Manager to oversee and grow our customer service team.
About the Role:
As the Customer Service Manager, you will lead a team of three employees (with plans for expansion) and play a key role in hiring new team members. Reporting directly to the SVP of Sales & Marketing, you will be responsible for:
Ensuring a seamless and positive customer experience
Managing customer interactions, order processing & scheduling
Following up on warranty issues and resolving concerns
Learning the kitchen cabinet industry and manufacturing processes
Collaborating with the engineering team to process orders accurately
What Were Looking For:
Strong leadership skills ability to manage and grow a team
Passion for customer service and delivering top-tier support
Ability to learn and understand manufacturing processes
Excellent communication, problem-solving & organizational skills
A team player who thrives in a fast-paced, on-site environment
Why Join Kabinart?
Be part of a growing, family-oriented company with a strong industry reputation
Direct impact on improving customer experience and business operations
Opportunities for growth and leadership development
This is an on-site position at our Nashville, TN headquarters.
If you're ready to lead and enhance our customer service operations, apply today!
We look forward to hearing from you!
