Security Dispatch Officer - 3rd Shift

At the United Center, we believe that people’s stories are enhanced by sports, entertainment, and community. Our purpose is to enhance everyone’s stories through iconic experiences while at the United Center. In the role as Security Dispatch Officer, you will help our team bring the next round of stories to life on the United Center campus.

Third Shift Security Dispatch Officer

11:45PM-8AM

General Responsibilities

To ensure a safe, comfortable and enjoyable environment for all United Center Team Members and guests by monitoring assigned areas.

Specific Duties (include But Not Limited To)

• Create a safe and secure environment for guest and employees.
• Monitor CCTV
• Monitor door alarms
• Monitor alarm systems
• Operate dispatch communications via email, telephone, radio, and P.A. system.
• Report unsafe and unpresentable circumstances within the work area.
• Have superior knowledge of facility services and physical layout.
• Guest complaint resolution.
• Incident report documentation.
• Facility policy enforcement
• Customer service skills
• Inspect and screen employees, contractors, media bags, etc., using hand held and walk through magnetometers
• Standing at post, walking through the facility, and lifting items
• Using security vehicles for patrols and posts
• Other duties may be assigned.
  
  

Job Requirements

• Must be able to fully perform the essential functions of the job.
• Must have weekend and holiday availability. Must be a positive, outgoing individual able to work well with large groups of people.
• Must have excellent verbal communication skills. Must be able to speak, read and comprehend English.
• Valid Driver’s License
• Security, military, and or law enforcement experience strongly preferred
• Basic knowledge of computers and software related to the Security field
• Perc card preferred
  
  

Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to stand or walk at least 7/8 of the work shift.
• May be required to use their hands, stoop, kneel or reach with their hands up to 1/3 of the work shift.
• May required to lift up to 10 pounds up to 1/3 of the work shift.
• Vision requirements are color vision and the ability to focus.
  
  

Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment has moderate to loud noise level.

Individual may be required to work in outdoor weather condition for 2/3 or more of the day.

Specific Job Knowledge, Skill, and Ability: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described are representative of the knowledge, skill and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Education

High school graduate, GED, or technical school; or 3 to 6 months related experience and/or training or equivalent combination of education and experience.

The pay range for this role is $23.00 per hour. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The total compensation package for this position may also include annual performance bonus, 401K retirement plan with company match, paid time off and commuter benefits. Additional perks include access to our state-of-the-art gym with free fitness classes, catered meals, fun events and free parking.