Field Engineer

IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY!  
At United Communications, we seek excellence in everything we do. We make it our mission to think ahead, make it easy, and make it personal. Every time. We’ve had the home team advantage for over 75 years, and we’re proud to serve the communities where we live, work, and play.

JOIN THE HOME TEAM

• Award-Winning Culture: 2023 & 2024 Best Places to Work
• Trusted Local Employer for over 75 Years: 4.7 Google Star Rating
• Commitment to Employee Well-Being & Satisfaction: Employee-Focused Benefit Offerings
• Top 100 Fiber-To-The-Home Leader
• Competitive Compensation, PTO, Paid Holidays, and more!

WHAT WE’RE OFFERING
The Field Engineer supports the design, build, and maintenance of fiber and copper distribution networks to enable the delivery of next-generation phone, high-speed internet, digital IPTV, and carrier-class Ethernet products. This position plays a key role in initiatives focused on operational excellence and best practices aligned with United Communications’ vision and mission. Additionally, the Field Engineer will perform related fieldwork and interface with developers and other utilities to represent United.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include the following, but other duties may be assigned as required.

• Review preliminary routing provided by OSP Design Engineering to ensure the path is viable, or propose alternative routing based on field assessments and adherence to standards.
• Specify pole height/class, attachment assemblies, guying assemblies, and collect necessary data to support PLA requirements.
• Prepare staking sheets for new construction, as well as the removal or rearrangement of existing facilities.
• Demonstrate knowledge of property deeds, right-of-way easements, and acquisition processes.
• Interface with landowners to obtain easements and/or permissions for fiber facility construction.
• Conduct pre-surveys of job sites to determine workforce, equipment, material, and safety requirements.
• Plan, coordinate, and inspect construction and right-of-way crew work to ensure jobs are completed accurately and on time.
  • Audit the quality of work performed by third-party contractors and internal resources, ensuring compliance with RUS and industry specifications.
• Prepare and submit as-built records to the OSP Design Engineer to maintain an up-to-date engineering database.
• Assist in managing relationships with regional utilities and local and state governments.
  • Provide Support for pole attachment matters, including planning and coordinating transfers and make-readies.
  • Work with TDOT and other utilities to meet road-move and right-of-way obligations, maintaining detailed records and submitting all required documentation. 
• Perform daily assigned tasks as related to construction and engineering projects. 
• Address property owner concerns, reports of damage and general inquiries.

WHAT YOU BRING

• Minimum of of 2 years of experience in engineering or network construction related to the responsibilities listed above.
• Basic understanding of computer hardware and software, including word processing and email, with the ability to review and clear assignments and work orders. Touch-typing at 35 WPM is a plus.
• Expert knowledge of CAD and mapping software is required. Proficiency in Microsoft Word, Excel, and Visio is also required.
• Valid driver’s license and an acceptable driving record.
• Demonstrates high ethical standards and a strong work ethic, with an emphasis on teamwork, respect for others, the ability to acknowledge and build on others' ideas, and support for group decisions.
• Expertise in FTTP engineering design documentation, cost analysis, and related engineering database recordkeeping.
• Knowledge of telecommunications design, construction practices, requirements, and regulations.
• Ability and willingness to work in a dynamic, rapidly changing technology environment, effectively managing multiple projects, stress, and conflict.
• Excellent communication skills (oral and written), with the ability to effectively articulate complex situations to colleagues with varying levels of network knowledge.
• Strong problem-solving skills, demonstrating patience and a positive approach.
• Self-motivated, detail-oriented, and organized, with the ability to work efficiently and meet deadlines.
• Proficiency in operating motorized work equipment and office equipment, including personal computers, phone systems, software applications, hand tools, electric tools, and test sets.

WHO WE ARE
United launched high-quality telephone service for our rural Middle Tennessee communities in 1947 and has evolved into an innovative internet service provider for consumers and businesses. Boasting the fastest internet speeds in the region as recognized by Broadband Now, United also delivers personalized user experience with local customer service, ranking as one of the industry’s best in customer satisfaction. United offers the latest technology in fiber optic, fixed wireless, and DSL internet, and was one of the first companies in Tennessee to introduce a Fiber-to-the-Home product to residential customers. United has partnered with Middle Tennessee Electric Membership Corporation to extend broadband to more residents and businesses in under-connected areas.

UNITED COMMUNICATION'S CORE VALUES:
We enrich our communities and the lives of our neighbors through reliable connections and passionate service.

• Safety – we assure the safety of everything we do.
• Service – we are responsive, informed, and easy to do business with.
• United – we communicate and collaborate.
• Integrity – we keep our promises and do the right thing even when no one is watching.
• Driven – we serve to win customers.