What are the responsibilities and job description for the Field Services Technician position at United Communications?

Job Description

Salary :

ITS NOT GOING OUT OF OUR WAY; IT IS OUR WAY!

At United Communications, we seek excellence in everything we do. We make it our mission to think ahead, make it easy, and make it personal. Every time. Weve had the home team advantage for over 75 years, and were proud to serve the communities where we live, work, and play.

JOIN THE HOME TEAM

Award-Winning Culture : 2023 & 2024 Best Places to Work
Trusted Local Employer for over 75 Years : 4.7 Google Star Rating
Commitment to Employee Well-Being & Satisfaction : Employee-Focused Benefit Offerings
Top 100 Fiber-To-The-Home Leader
401k Match, HSA, and more!

WHAT WERE OFFERING

The Field Services Technician is responsible for installing and upgrading towers and tower equipment within the United Communications network. This role assists other Technicians and contractors with various projects and collaborates with the team to coordinate and execute special initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties include the following, but other duties may be assigned as required.

Assist with the daily operation at assigned sites.

Maintain required site documentation and paperwork.

Ensure compliance with safety and quality control standards.

Compile site-specific closeout documentation.

Conduct tower structural mappings, inventory mappings, maintenance inspections, and site audits.

Safely and efficiently perform repairs and upgrades at elevated heights.

Meet project deadlines while maintaining quality control.

Document job costs, including labor hours and materials.

Perform pre-work and post-work site audits.

Coordinate with customer service to notify customers of planned maintenance while remaining flexible for any network issues that arise.

Support special projects and daily activities in coordination with the Field Services Supervisor.

Properly use and maintain company vehicles, credit cards, and assigned assets.

Perform other duties as assigned.

WHAT YOU BRING :

High school diploma or equivalent, plus specialized technical courses or relevant work experience. ISP experience preferred.

Two years of experience in tower installation and maintenance.

Proficiency in software and company support systems.

Valid TN drivers license with a satisfactory driving record.

Certified tower climber, preferred.

Self-motivated, detail-oriented, and organized, with the ability to meet deadlines efficiently.

Strong oral and written communication skills, with a focus on customer service.

Proficiency in internet-related applications, including email clients and web browsers.

Understanding of wireless technology is preferred.

Problem-solving skills related to project management.

Ability to build rapport, establish credibility, and maintain cooperative working relationships.

Willingness to work outdoors in all weather conditions.

Ability to climb up to 750 feet while adhering to all safety procedures.

Collaborative mindset to work effectively across departments and oversee project completion.

High level of integrity and professionalism.

WHO WE ARE

United launched high-quality telephone service for our rural Middle Tennessee communities in 1947 and has evolved into an innovative internet service provider for consumers and businesses. Boasting the fastest internet speeds in the region as recognized by Broadband Now, United also delivers personalized user experience with local customer service, ranking as one of the industrys best in customer satisfaction. United offers the latest technology in fiber optic, fixed wireless, and DSL internet, and was one of the first companies in Tennessee to introduce a Fiber-to-the-Home product to residential customers. United has partnered with Middle Tennessee Electric Membership Corporation to extend broadband to more residents and businesses in under-connected areas.

UNITED COMMUNICATION'S CORE VALUES :

We enrich our communities and the lives of our neighbors through reliable connections and passionate service.

Safety we assure the safety of everything we do.

Service we are responsive, informed, and easy to do business with.

United we communicate and collaborate.

Integrity we keep our promises and do the right thing even when no one is watching.

Driven we serve to win customers.

Apply for this job

Receive alerts for other Field Services Technician job openings

Field Services Technician

What are the responsibilities and job description for the Field Services Technician position at United Communications?

What is the career path for a Field Services Technician?

Job openings at United Communications

Not the job you're looking for? Here are some other Field Services Technician jobs in the Chapel Hill, TN area that may be a better fit.

We don't have any other Field Services Technician jobs in the Chapel Hill, TN area right now.

AI Assistant is available now!