Business Banker

About the Role
Are you passionate about helping small businesses thrive? As a Business Banker, you'll provide comprehensive financial solutions to small businesses with annual revenues up to $5 million. You'll actively manage and deepen client relationships, support the growth of our small business customer base, and drive results through prospecting, networking, and developing external referral sources. Your role will also involve opening core small business accounts while adhering to procedural guidelines.

What You’ll Do:

• Customer Journey Management: Oversee the end-to-end customer journey to meet client needs and drive sales opportunities while mitigating risk.
• Opportunity Identification: Identify and refer specialized small business opportunities and solutions to clients, conducting relationship reviews.
• Field Engagement: Deliver a branded customer experience by being in the field at least 80% of the time.
• Relationship Building: Foster relationships with key partners such as Branch, Small Business Group, Merchant, Treasury, and other internal partners to increase small business opportunities.
• Credit Advisory: Leverage your knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them achieve their business goals.
• Sales Execution: Support the execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment.
• Coaching and Development: Coach, develop, guide, and provide feedback to associates and customers while embodying a service culture.
• Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences.

What We’re Looking For:

• Experience:
  • Community leadership experience.
  • Strong computer skills with the ability to multitask in a demanding environment.
  • Undergraduate degree in business, finance, or economics preferred, or seven years of relevant work experience.
• Education:
  • High school diploma or equivalent required.
  • Bachelor's degree in a business-related field preferred.
• Required Skills:
  • Customer Experience Branding
  • Customer Management
  • Customer Solutions Advisory
  • Prospect and Customer Focus
  • Pipeline Management
  • Credit Documentation Requirements
  • Financial Analysis
  • Oral Communications
  • Prioritization
  • Written Communications
  • Coaching
  • Prospecting
  • Risk Management
• Preferred Skills:
  • Passion for outside sales and prospecting.
  • Ability to enhance existing relationships and exceed sales goals.
  • Strong analytical skills to interpret financial statements and cash flow analysis.
  • Excellent communication skills and demonstrated leadership ability.
  • Enjoys partnering and negotiating with a team of bank employees to solve customer issues.
  • Demonstrated management of a customer portfolio with a focus on relationship development and deepening.

Working Environment and Physical Demands:

• Position requires schedule flexibility to work evenings and weekends as needed.
• This position requires travel to visit businesses within a market.
  
  
  

Position Type: This is a full-time position.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.